Les priorités et les questionnements en TI | Survey 2014 de Provitivi


The Future of Information Technology
The Future of Information Technology (Photo credit: MDGovpics)

Vous trouverez, ci-dessous, les résultats d’un sondage très poussé effectué par la firme PROTIVITI qui présente les priorités 2014 dans le domaine des technologies de l’information.

Ce document expose une liste assez exhaustive de thèmes à considérer sur diverses problématiques IT.  On y commente les principaux résultats du sondage et on fait état des questions-clés susceptibles d’intéresser les administrateurs et les dirigeants.

À l’instar de Denis Lefort, CPA, expert-conseil en Gouvernance, audit et contrôle, je vous encourage à lire ce document récent et très pertinent pour les organisations aux prises avec diverses problématiques liées au champ IT.

IT Priorities 2014 | Protiviti Survey

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La bonne gouvernance selon Munger, vice-président du C.A. de Berkshire


Aujourd’hui, je vous propose une très intéressante lecture publiée par David F. Larcker et Brian Tayan, de la  Stanford Graduate School of Business qui porte sur la conception que se fait Charles Munger de la bonne gouvernance des sociétés.

Les auteurs nous proposent de répondre à trois questions relatives à la position de Munger, vice-président du conseil de Berkshire :

1. Le système de gouvernance basé sur la confiance avancé par Munger pourrait-il s’appliquer à différents types d’organisations ?

2. Quelles pratiques de gouvernance sont-elles nécessaires et quelles pratiques sont-elles superflues ?

3. Comment s’assurer que la culture organisationnelle survivra à un processus de succession du PCD ?

À la suite de la lecture de l’article ci-dessous, quelles seraient vos réponses à ces questions.

Voici un résumé de la pensée de Munger, suivi d’un court extrait. Bonne lecture !

Charlie Munger

Berkshire Hathaway Vice Chairman Charlie Munger is well known as the partner of CEO Warren Buffett and also for his advocacy of “multi-disciplinary thinking” — the application of fundamental concepts from across various academic disciplines to solve complex real-world problems. One problem that Munger has addressed over the years is the optimal system of corporate governance.
 
Munger advocates that corporate governance systems become more simple, rather than more complex, and rely on trust rather than compliance to instill ethical behavior in employees and executives. He advocates giving more power to a highly capable and ethical CEO, and taking several steps to improve the culture of the organization to reduce the risk of self-interested behavior.

Corporate Governance According to Charles T. Munger

How should an organization be structured to encourage ethical behavior among organizational participants and motivate decision-making in the best interest of shareholders? His solution is unconventional by the standards of governance today and somewhat at odds with regulatory guidelines. However, the insights that Munger provides represent a contrast to current “best practices” and suggest the potential for alternative solutions to improve corporate performance and executive behavior.

Trust-Based Governance

The need for a governance system is based on the premise that individuals working in a firm are selfinterested and therefore willing to take actions to further their own interest at the expense of the organization’s interests. To discourage this tendency, companies implement a series of carrots (incentives) and sticks (controls). The incentives might be monetary, such as performance-based compensation that aligns the financial interest of executives with shareholders. Or they might be or cultural, such as organizational norms that encourage certain behaviors. The controls include policies and procédures to limit malfeasance and oversight mechanisms to review executive decisions.

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La transformation de l’audit interne par l’utilisation de la pensée critique | KPMG


Denis Lefort, CPA, expert-conseil en Gouvernance, audit et contrôle, porte à ma connaissance un document de la firme KPMG qui présente le concept de pensée critique (critical thinking) adapté à l’audit interne. Ce document présente également une pyramide des différents niveaux de maturité de l’audit interne, laquelle culmine avec la pensée critique, puis la création de valeur.

Ce document propose trois ajustements au cycle d’audit interne pour bien refléter une approche intégrant la pensée critique.

À l’instar de Denis Lefort, je vous encourage à lire ce document très intéressant lequel saura peut-être vous inspirer !

Transforming Internal Audit Through Critical Thinking

In an uncertain and challenging economy, organizations are seeking an approach to internal audit that goes beyond reviewing past activities. Instead, they want internal audits that are insightful, forward looking, and go beyond preserving value to creating value on a departmental, divisional, or organization-wide level.

The logo of KPMG.

To meet these expectations, internal audit leaders must strive to migrate to more advanced stages of maturity that evolve basic auditing processes and skills towards an approach to create value and insight to an organization. Many internal audit functions establish goals to achieve higher value; however, they fall short in one of two ways:

  1. The skill sets and competencies of the team are not sufficiently cross-functional or developed in each team member to deliver the expected value
  2. The internal audit approach is not redesigned to facilitate a new approach in planning, execution, and reporting of results.

This is where the critical thinking approach comes into play. Critical thinking is defined as an open-minded approach to analyzing a situation or task for the development of supportable conclusions and conveying the assessed results in a logical manner. The application of this concept in internal audit is where value can be unleashed within an organization. Applying critical thought to internal audit is more than just a planning exercise, but one in which every element of your process is challenged. This step-by-step exercise of identifying existing or new interdependencies, inputs, relationships, and opportunities in each phase of the audit can create new information for eager business leaders about how to approach risks and improvement opportunities from a new angle.

Critical thinking can help shift the purpose of internal audit to create value and expand or develop the positive perception of the department across the organization. The full maturity, when successfully implemented, goes a level beyond operational auditing and should result in opening more doors for internal audit to sit on steering committees, task forces, and other strategic initiatives. Critical thinking as a core approach for internal audit establishes a strategic partner within the business, focused on achieving balance between risk management and business performance.

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Six sujets cruciaux à l’agenda des C.A. britanniques en 2014


Le document ci-dessous expose, de manière infographique, les défis et les occasions de changement qui se présentent aux conseils d’administration des sociétés britanniques. Le leadership du Royaume-Uni en matière d’établissement de règles de gouvernance est assez reconnu dans l’univers des pays anglo-saxons (dont les É.U, le Canada, le R.U, l’Australie …).

Le sondage commandité par l’ICSA (Institute of Chartered Secretaries and Administrators), le Financial Times et le CSS (Company Secretarial Services) présente des résultats très encourageants sur les tendances à surveiller au cours des prochaines années.

Ainsi, on constate les résultats suivants :

80 % des répondants croient que les conditions économiques iront en s’améliorant en 2014 (vs 48 % en 2013)
51 % considère leurs C.A. comme plus diversifiés en termes de genre (vs 32 % 3n 2013)P1020267
Les perceptions, en ce qui a trait à la suffisance du pipeline de talents féminins, sont en progression (25 % par rapport à 4 % en 2013)
La confiance dans l’atteinte des cibles prévues par les autorités est de 57 %
76 % des entreprises sont conscientes des cyber-risques liés aux nouvelles technologies de l’information
Les entreprises ont l’intention de modifier significativement plusieurs aspects de la rémunération des hauts dirigeants
37 % des entreprises voient les actionnaires activistes comme ayant un impact positif sur la croissance à long terme (vs 47 % qui croient que l’activisme ne favorise pas la croissance à long terme)
87 % des entreprises ont un plan d’engagement avec les investisseurs (comparativement à 60 % en 2013)
53 % des entreprises sont en faveur de ne pas imposer de limite à la durée des mandats des administrateurs (comparativement à 32 % qui croient que l’on devrait imposer une limite de 6 ou 9 ans).

Si vous souhaitez avoir plus de détail sur ce court compte rendu, je vous invite à suivre le lien ci-dessous. Bonne lecture !

Six hot topics for Boards in 2014

2014 brings many fresh challenges and opportunities to the boardroom. Recent surveys of the views of company secretaries by ICSA, the Financial Times and Company Secretarial Services (CSS) highlighted six hot topics that are set to feature highly on boardroom agendas over the coming year.

Gouverner et gérer sont-ils deux systèmes de pensée différents ?


Peter Tunjic* avance que les actes de gouvernance, de la part d’un conseil d’administration, et les actes de direction, au sens de management, correspondent à deux systèmes de pensée fondamentalement différents.

Dans son article, l’auteur présente une matrice que vous trouverez peut-être utile de considérer. Je vous invite à lire l’article pour plus de détails.

Governing and Directing : Are They Different ?

A recent survey of CEO attitudes to their boards by respected commentator Jeffrey Sonnenfeld and his colleagues, shouldn’t surprise anyone: ‘CEOs complain that boards often lack the intestinal fortitude for the level of risk taking that healthy growth requires.

“Board members are supposed to bring long-term prudence to a company”, as one CEO says, but this often translates to protecting the status quo and suppressing the bold thinking about reinvention that enterprises need when strategic contexts shift.’ Consensus is emerging that public company boards are too focused on compliance and are ignoring their role as creators of enduring value for the firms they direct. But it’s not for lack of will on their part.

The board’s role in strategy is considered the biggest issue for 67 per cent of respondents to the 2012 Spencer Stuart US Board Index want to spend more time on strategy. Despite this, according to Heidrick & Struggles, 84 per cent of directors of the top 2,000 largest publicly traded companies in the US thought ‘they are now spending more time on monitoring and less on strategy. Consequently, only one-third of respondents to a 2013 McKinsey & Company report say they have a complete understanding of current strategy. If directors have their eyes on value creation why is it that their feet are still pointing in a different direction? It’s because the system is not designed to create value. Best practice in corporate governance produces too many ‘governors’ focused on protecting value and not enough directors focused on creating it.

Public companies have become over governed and under directed because corporate governance regulation and education is designed to ensure the ‘correct’ board structure, process and composition rather than ensure ‘imagination, creativity, or ethical behavior in guiding the destinies of corporate enterprises’

This paper argues that in order to create enduring value, public company directors must go beyond governing and governance and must also embrace ‘directing’ and ‘directorship’. I propose that governance and directorship are two distinct systems of thought and action in the boardroom.

The difference between the two lies primarily in their attitude to value. Governance concerns right structure and process. The focus is on protecting and preserving value through maintaining control and managing risk. In contrast, directorship involves bold choices that necessarily create risk.

Directing involves designing the ways in which value is created, making decision of consequence and inspiring CEO’s to lead their organisations into strength, resilience and endurance. The boundaries between the two might blur in the heat of a board meeting, but the differences in attitude, competencies and outcome are clear. Here are four tests to help you decide whether you stand on the question of value.

  1. Governing for shareholder value versus directing for firm value
  2. Measuring value versus creating value
  3. Governing for transparency versus directing with discretion
  4. Managing risk versus creating risk

…. The DLMA Matrix  graphically represents the similarities and differences of each perspective as well as the inherent dilemma required to balance them all.

THE DLMA MATRIX ™

DLMA Matrix (v1.2(0310913).jpg

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*Peter Tunjic is an independent corporate advocate and commercial lawyer based in Melbourne, Australia. He is the author of ondirectorship.com and has co-authored several learning programmes for the Australian Institute of Company Directors. He consults on creating value in the boardroom and improving board/manager relations.

Articles d’intérêt :

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L’orientation et la formation des nouveaux membres de C.A. | Un checklist


L’orientation et la formation des nouveaux membres de conseils d’administration ne semblent pas toujours faire partie des priorités des organisations; loin de là ! Pourtant, cette activité est cruciale pour les nouveaux administrateurs de sociétés car elle leur procure une information de qualité qui raccourcira leur apprentissage du métier.

Dans la plupart des cas, on se contente de leur fournir une documentation mal organisée, rébarbative, peu pertinente et, surtout, sans suivi personnalisé.

Le document présenté dans ce billet est issu du site de l’IoD et il origine de Atom Content Marketing Ltd. Il donne un aperçu très complet, un checklist des principales informations à fournir aux nouveaux administrateurs, regroupées selon les thèmes suivants :

Institute of Directors on 116, Pall Mall

Le rôle de l’administrateur

La gestion opérationnelle du conseil

Les caractéristiques de l’industrie et du modèle d’affaires

Une compréhension de l’organisation et de sa gestion

Une documentation sur les relations avec les actionnaires

Des informations d’ordre pratique

Des personnes de références à consulter

Je vous invite donc à prendre connaissance de cet article pour connaître la liste des éléments à inclure dans le document d’induction des nouveaux administrateurs.

Induction of a new director : checklist

New directors are likely to require some key information and training when they are first appointed. The checklist below highlights the key information new directors will need and will help them understand their role and responsibilities, fulfil their obligations and comply with the law.

You can use this checklist to help you prepare a structured induction program, deciding when and how to provide all the required information. For example, you might want to ensure that key legal information is provided immediately on appointment. While some information can be provided in writing, an effective induction program is also likely to include discussions with the company secretary and/or the company’s legal advisors.

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Le rôle de l’audit interne dans l’identification des risques émergents


Denis Lefort, CPA, expert-conseil en Gouvernance, audit et contrôle, porte à ma connaissance un document de la firme Thomson Reuters (White Paper) très intéressant sur le rôle de l’audit interne dans l’identification des risques émergents.

EYE ON THE HORIZON : INTERNAL AUDIT’S ROLE IN IDENTIFYING EMERGING RISKS

Key elements of emerging risks

Reinsurance company Swiss Re defines emerging risks as “newly developing or changing risks which are difficult to quantify and which may have a major impact on the organisation.” This identifies their key elements.

Emerging risks may be entirely new, such as those posed by social media or technological innovation. Or they may come from existing risks that evolve or escalate – for example, the way counterparty credit risk or liquidity risk sky-rocketed during the 2008 financial crisis.

Newly developing risks lack precedent or history, and their precise form may not be immediately clear, which makes them difficult to measure or model. Changing risks are at least familiar in their shape and nature, although the rate of transformation and intensity can make them hard to quantify.

The final key element of emerging risks is their potential impact. New or changing risks can be as menacing as those the organisation deals with on a daily basis, and sometimes even more so. To give just one example, the way in which the music business failed to address the implications of digital downloads allowed a complete outsider, the computer company Apple, to step in and define and dominate the new market.

Emerging risks also threaten through their apparent remoteness or their obscurity. US Secretary of State Donald Rumsfeld distinguished between things we know we do not know (‘known unknowns’), and things we do not know we do not know (‘unknown unknowns’). In the first category are risks whose shape might be familiar, but where we do not necessarily understand all of their elements – causes, potential impact, probability or timing. Unknown unknowns are events that are so out of left field or seemingly farfetchedthat it takes great insight or a leap of the imagination to even articulate them. These include the ‘black swan’ events highlighted by the investor-philosopher Nassim Nicholas Taleb, where the human tendency is to dismiss them as improbable beforehand, then rationalise them after they occur. The 9/11 terrorist attack, or the financial crash of 2008, or the invention of the internet show that not only do black swan events happen, but they do so more frequently than is generally recognised, and they have an historically significant impact (and not always negative).

Many emerging risks are characterised by their global nature, their scale or their longer-term horizon – climate change is an example that displays all of these elements. In other cases, it is less the individual events themselves, some of which may be relatively moderate or manageable on their own, as the conflation of circumstances that creates a ‘perfect storm’.

Vous pouvez aussi consulter l’enquête de Thomson Reuters Accelus Survey on Internal Audit dont nous avons parlé dans notre billet du 7 juin.

New duties on horizon for internal auditors

“The clear message from the survey is that internal audit functions need to stop thinking about themselves as compliance specialists and start taking on a much larger, more strategic role within the organization,” Ernst & Young LLP internal audit leader Brian Schwartz said in a news release. “IA is increasingly being asked by senior management and the board to provide broader business insights and better anticipate traditional and emerging risks, even as they maintain their focus on non-negotiable compliance activities.”

New risks

As strategic opportunities emerge, internal auditors also are adjusting to new compliance duties, according to the survey. Globalization has resulted in increased revenue from emerging markets for many companies, so new regulatory, cultural, tax, and talent risks are emerging.

Thomson Reuters Messenger
Thomson Reuters Messenger (Photo credit: Wikipedia)

Internal audit will play a more prominent role in evaluating these risks, according to the survey report. Although slightly more than one-fourth (27%) of respondents are heavily involved in identifying, assessing, and monitoring emerging risks now, 54% expect to be heavily involved in the next two years.

The biggest primary risks that respondents said their organizations are tracking are:

  1. Economic stability (54%).
  2. Cybersecurity (52%).
  3. Major shifts in technology (48%).
  4. Strategic transactions in global locations (44%).
  5. Data privacy regulations (39%).

Survey respondents said the skills most often found to be lacking in internal audit functions are:

  1. Data analytics;
  2. Business strategy;
  3. Deep industry experience;
  4. Risk management; and
  5. Fraud prevention and detection.

“As corporate leaders demand a greater measure of strategy and insight from their internal audit functions, CAEs will need to move quickly to close competency gaps and ensure that they have the right people in the right place, at the right time.” Schwartz said. “If they fail to meet organizational expectations, they risk being left behind or consigned to more transactional compliance activities.”

Keeping Internal Auditors Up to the Challenge (forbes.com)

Internal Audit Has To STOP Focusing On Internal Controls (business2community.com)

Changement important dans la relation auditeur externe/interne | Financial Reporting Council (FRC) (jacquesgrisegouvernance.com)

Useful Internal Auditing in 4 Easy Steps (isocertificationaustralia.com)

Thomson Reuters Develops Accelus Governance, Risk and Compliance Platform (risk-technology.typepad.com)

Comité des C.A. sur la surveillance des risques


Ci-dessous, vous trouverez un billet, partagé par Denis Lefort, expert-conseil en gouvernance et en audit interne, qui vous incite à prendre connaissance du Bulletin de janvier 2014 du Conference Board intitulé « Risk Oversight: Evolving expectation for Board« .

Risk Oversight : Evolving Expectations for Boards

Présenté par Denis Lefort, CPA, CA, CIA, CRMA

Ce document, très intéressant, fait un retour en arrière sur les différentes analyses et recommandations effectuées par différents groupes dont, le NACD, la SEC, le SSG, Dodd-Frank, ICGN, FSB, FRC (les acronymes sont explicitées dans le document de 10 pages), dans la foulée des scandales financiers de 2008.

English: Contribution and prioritizing threats...
English: Contribution and prioritizing threats and risks to Risk Management Effectiveness (Photo credit: Wikipedia)

Le document est très critique quant au rôle très actif que devraient jouer les conseils d’administration au niveau de la surveillance des risques. Il est aussi très critique des approches mises en œuvre par les fonctions Gestion des risques et audit interne. Enfin, des recommandations sont formulées pour ces trois instances.

Bien qu’au départ, le document ait ciblé les institutions financières, ses propos peuvent s’appliquer à un grand éventail d’organisations. C’est pourquoi je vous encourage tous à en prendre connaissance et à le partager avec vos dirigeants, membres de conseils, collègues et contacts professionnels. Voici un extrait. Bonne lecture !

The Risk Oversight Committee is responsible for :

a. determining where and when formal documented risk assessments should be completed, recognizing that additional risk management rigor and formality should be cost/benefit justified

b. ensuring that business units are identifying and reliably reporting the material risks to the key objectives identified in their annual strategic plans and core foundation objectives necessary for sustained success, including compliance with applicable laws and regulations

c. reviewing and assessing whether material risks being accepted across XYZ are consistent with the corporation’s risk appetite and tolerance

d. developing, implementing, and monitoring overall compliance with this policy

e. overseeing development, administration and periodic review of this policy for approval by the board of directors

f. reviewing and approving the annual external disclosures related to risk oversight processes required by securiti esregulators

g. reporting periodically to the CEO and the board on the corporation’s consolidated residual risk position

h. ensuring that an appropriate culture of risk-awareness exists throughout the organization

Business unit leaders are responsible for:

a. managing risks to their unit’s business objectives within the corporation’s risk appetite/tolerance

b. identifying in their business when they believe the benefits of formal risk assessment exceed the costs, or when requested to by the CEO or risk oversight committee

Risk management and assurance support services unit is responsible for :

a. providing risk assessment training, facilitation, and assessment services to senior management and business units upon request

b. annually preparing a consolidated report on XYZ’s most significant residual risks and related residual risk status, and a report on the current effectiveness and maturity of the Corporation’s risk management processes for review by the risk oversight committee, senior management, and the corporation’s board of directors

c. completing risk assessments of specific objectives that have not been formally assessed and reported on by business units when asked to by the risk oversight committee, senior management, or the board of directors; or if the risk management support services team leader believes that a formal risk assessment is warranted to provide a materially reliable risk status report to senior management and the board of directors

d. conducting independent quality assurance reviews on risk assessments completed by business units and providing feedback to enhance the quality and reliability of those assessments

e. participating in the drafting and review of the corporation’s annual disclosures in the Annual Reports and Proxy Statement related to risk management and oversight

Redefining The Role Of Internal Audit: Part Two (business2community.com)

Redefining The Role Of Internal Audit: Avoiding Redundancy (business2community.com)

Risk Based Internal Audit Planning (learnsigma.co.uk)

The difference between internal audit and external audit, by a firm consulting (iareportg5.wordpress.com)

Getting from Continuous Auditing to Continuous Risk Assessment (mjsnook.co)

The Internal Audit Activity’s Role in Governance, Risk, and Control (IIA Certified Internal Auditor – Part 1) (examcertifytraining.wordpress.com)

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Le conseil d’administration est de plus en plus à l’écoute des actionnaires activistes !


Aujourd’hui, je vous soumets une autre lecture très bien documentée sur les interventions ciblées des actionnaires activistes.

Il s’agit d’un article de Jeff Green et de Beth Jinks paru sur le site de Bloomberg Personal finance, le 23 janvier 2014. Les auteurs montrent qu’il y a principalement deux formes d’activismes :

(1) l’activisme frontal (Dan Loeb et Carl Icahn)

(2) l’activisme axé sur la valeur ajoutée (Les « ValueAct Guys », plus doux, plus subtiles).

Dans les deux cas, les auteurs expliquent et donnent des exemples concrets de ce que ces groupes veulent, comment ils procèdent, avec quelles autres organisations ils s’allient, sur quelles entreprises ils jettent leur dévolu, pour le bénéfice de qui, etc…

Je vous invite donc à lire cet article qui nous montre l’évolution rapide de la gouvernance et la portée du « nouveau » pouvoir d’influence des actionnaires, vu sous l’angle des grands activistes.

Vous trouverez, ci-dessous, un extrait de l’article ainsi que trois autres billets récemment parus sur le groupe de discussion du CAS : Administrateurs de sociétés – Gouvernance

Les actionnaires veulent avoir plus d’influence sur la nomination des administrateurs

L’avantage aux activistes au Canada ?

L’activisme vu comme un mécanisme d’influence des organisations 

Icahn’s EBay Talks Show Boards Listening to Activists

Jeff Green et  Beth Jinks

Corporate directors, who for years often dismissed activist investors as quick-profit seeking gadflys, are starting to listen when opinionated shareholders like Carl Icahn, Nelson Peltz and Mason Morfit come calling.

EBay Inc. (EBAY) pre-empted a public lashing from Icahn yesterday by disclosing his proposal to spin off its PayPal unit before he did. Peltz on Jan. 21 was invited to join the board of Mondelez International Inc. (MDLZ), the food maker he once urged to merge with PepsiCo Inc. (PEP) The same day, Dow Chemical Co. (DOW) said it welcomes “all constructive input” as Daniel Loeb’s Third Point LLC took a stake and called for it to spin off a petrochemical business.

Time was, companies typically resisted activists’ ideas and efforts to reconfigure boards. Now directors are increasingly engaging with would-be agitators, rather than risk losing control of strategy or the company itself. For their part, activists are more often aiming at healthy companies such as Apple Inc. (AAPL) and General Motors Co. (GM) that are sitting on a tempting $3.5 trillion pile of corporate cash and investments.

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 Photographer: Scott Eells/Bloomberg
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Dix (10) raisons de l’inefficacité de la gouvernance de la rémunération | Richard Leblanc


Vous êtes intéressés par la problématique de la rémunération des hauts dirigeants, et préoccupés par les effets pervers de celle-ci, l’article de Richard Leblanc dans le HuffPost explique clairement et succinctement pourquoi la gouvernance de la rémunération dans les organisations ne fonctionne pas …

Vous trouverez-ci dessous le lien vers son récent article ainsi qu’une énumération des 10 raisons évoquées pour expliquer les défaillances de la gouvernance. Bonne lecture !

Ten Reasons Why Pay Governance is Not Working

Executive pay is always in the news. Just last week an executive of Yahoo walked away with what was said to be a 100M parachute. I was interviewed by CBC radio on upcoming sunshine laws that are going to be enacted in Alberta. Last month, Ontario Power Generation fired three executives after an auditor general’s report on excessive compensation. The Premier of Ontario has vowed to crack down on excessive public sector executive compensation.

Finance

Do politicians have a track record of properly addressing compensation? I don’t believe so.

Voici dix (10) raisons qui montrent que le système de gouvernance de la rémunération est déficient :

1. Politicians

2. Pay consultants

3. Lack of professional standards

4. Unnecessary complexity

5. Captured pay-settors

6. Short termism

7. Heads I win, tails you lose, or no downside for risky behaviour

8. Undue influence of Management

9. Directors not listening to Shareholders

10. Lack of oversight and accountability

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Mieux connaître la relation entre l’anxiété et la performance … pour en assurer la maîtrise !


Aujourd’hui, je vous propose de méditer sur le billet de Scott Stossel* paru le 6 janvier 2014 dans HBR Blog Network qui aborde un sujet intrigant et très pertinent à quiconque se préoccupe de performance optimale.

On connaît la relation entre l’anxiété (ce sentiment diffus d’appréhension souvent injustifiée et infondée) et la performance – dans l’accomplissement d’une tâche. La performance est optimale lorsque l’on réussit à équilibrer l’intensité de l’anxiété : généralement, trop d’anxiété est nuisible à l’exécution de l’activité; peu d’anxiété conduit à une plus faible performance.

English: Signs & Symptoms of Anxiety
English: Signs & Symptoms of Anxiety (Photo credit: Wikipedia)

La maîtrise de l’anxiété est très importante dans la conduite de nos vies, plus particulièrement dans les activités liées à la performance au travail.  Les administrateurs et les managers doivent apprendre à en bien connaître la manifestation, eux dont les tâches consistent à assurer une solide performance et une gouvernance exemplaire.

Si vous croyez être sujets à des accès d’angoisses immotivées, vous n’êtes pas les seuls … et il existe des moyens pour y faire face. Cet article vous ouvrira plusieurs voies d’accommodement possibles; bref, si vous expérimentez ce sentiment diffus d’anxiété – et que cela influence négativement votre travail – cet article est pour vous. Je vous invite aussi à lire les excellents commentaires à la fin de l’article.

En quoi ce sujet concerne-t-il la gouvernance ? Donnez votre point de vue. Bonne lecture !

The Relationship Between Anxiety and Performance

An influential study conducted a hundred years ago by two Harvard psychologists, Robert M. Yerkes and John Dillingham Dodson, demonstrated that moderate levels of anxiety improve performance in humans and animals: too much anxiety, obviously, impairs performance, but so does too little. Their findings have been experimentally demonstrated in both animals and humans many times since then.

“Without anxiety, little would be accomplished,” David Barlow, founder of the Center for Anxiety and Related Disorders at Boston University, has written. “The performance of athletes, entertainers, executives, artisans, and students would suffer; creativity would diminish; crops might not be planted. And we would all achieve that idyllic state long sought after in our fast-paced society of whiling away our lives under a shade tree. This would be as deadly for the species as nuclear war.”

So how do you find the right balance? How do you get yourself into the performance zone where anxiety is beneficial? That’s a really tough question. For me, years of medication and intensive therapy have (sometimes, somewhat) taken the physical edge off my nerves so I could focus on trying to do well, not on removing myself from the center of attention as quickly as possible. For those who choke during presentations to board members or pitches to clients, for example, but probably aren’t what you’d call clinically anxious, the best approach may be one akin to what Beilock has athletes do in her experiments: redirecting your mind, in the moment, to something other than how you’re comporting yourself, so you can allow the skills and knowhow you’ve worked so hard to acquire to automatically kick into gear and carry you through. Your focus should not be on worrying about outcomes or consequences or on how you’re being perceived but simply on the task at hand. Prepare thoroughly (but not too obsessively) in advance; then stay in the moment. If you’re feeling anxious, breathe from your diaphragm in order to keep your sympathetic nervous system from revving up too much. And remember that it can be good to be keyed up: the right amount of nervousness will enhance your performance.


* Scott Stossel est l’éditeur de la revue The Atlantic et l’auteur du volume My Age of Anxiety: Fear, Hope, Dread, and the Search for Peace of Mind (Knopf 2014).

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Les grandes priorités des actionnaires activistes pour 2014


La grande majorité des actionnaires de compagnies publiques ne sont pas impliqués dans la gouvernance et dans le management des entreprises dans lesquelles ils ont investi. On peut dire qu’ils font confiance aux mesures prises par les actionnaires plus activistes et par les fonds d’investissement pour garantir un comportement de bon citoyen corporatif et pour prendre des décisions qui auront pour effet d’augmenter la valeur de leur investissement.

Alors quelles seront les priorités des activistes en 2014 pour assurer que les entreprises travaillent dans le meilleur intérêt des actionnaires, petits, moyens et gros …

L’article rédigé par Eleanor Bloxham, PCD de The Value Alliance, dans Fortune présente un sommaire des entrevues que l’auteure a faites avec les principaux actionnaires activistes aux É.U.

Que retrouve-t-on sur l’agenda de ces investisseurs ? Plusieurs priorités en fonction des intérêts que ces groupes d’investisseurs défendent. Cependant, il ressort un certain consensus sur les thèmes suivants :

« Board diversity, executive pay, transparency on political contributions, and human rights improvements »

Je vous invite à lire l’article ci-dessous, dont je produis un court extrait :

Activist shareholders’ top priorities for 2014

Activist shareholders are stockpiling record amounts of cash this year, determined to take on below-par boards.  But industry expert Lucy Marcus asks if directors are going too far on the defensive.

Photo: Jetta Productions/Getty Images

Many of us free ride on actions taken by active, long-term shareholders. These unsung heroes goad managers and boards to reach better decisions, make available desirable employment opportunities and, overall, push them to act like good corporate citizens. These active investors accomplish these things by talking to companies, preparing proxy proposals for all shareholders to consider, and offering recommendations on director elections and company-sponsored proxy measures.

What shape can we expect their efforts to take this year? Overall, we can expect more sophisticated requests of companies than we’ve ever seen before, and more direct board member interaction with shareholders.

To get the behind-the-scenes skinny, I asked shareholders and others who know what’s in store this upcoming proxy season. Here are their informed, excerpted, and edited comments:

Photo: Jetta Productions/Getty Images

Également, je vous invite à visionner cette vidéo de 7 minutes produite par Lucy Marcus qui porte sur ce que le Board peut faire pour se préparer à la nouvelle offensive qui s’annonce en 2014 ?

In the Boardroom: Directors prepare for shareholder attack

Activist shareholders are stockpiling record amounts of cash this year, determined to take on below-par boards.  But industry expert Lucy Marcus asks if directors are going too far on the defensive.

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Comportements néfastes liés au narcissisme de certains PCD (CEO)


Il est indéniable qu’un PCD (CEO) doit avoir une personnalité marquante, un caractère fort et un leadership manifeste. Ces caractéristiques tant recherchées chez les premiers dirigeants peuvent, dans certains cas, s’accompagner de traits de personnalité dysfonctionnels tels que le narcissisme.

C’est ce que Tomas Chamorro-Premuzic soutien dans son article publié sur le blogue du HuffPost du 2 janvier 2014. Il cite deux études qui confirment que le comportement narcissique de certains dirigeants (1) peut avoir des effets néfastes sur le moral des employés, (2) éloigner les employés potentiels talentueux et (3) contribuer à un déficit de valeurs d’intégrité à l’échelle de toute l’organisation.

L’auteur avance que les membres des conseils d’administration, notamment ceux qui constituent les comités de Ressources humaines, doivent être conscients des conséquences potentiellement dommageables des leaders flamboyants et « charismatiques ». En fait, les études montrent que les vertus d’humilité, plutôt que les traits d’arrogance, sont de bien meilleures prédicteurs du succès d’une organisation.

P1030704La première étude citée montre que les organisations dirigées par des PCD prétentieux et tout-puissants ont tendances à avoir de moins bons résultats, tout en étant plus sujettes à des fraudes. La seconde étude indique que les valeurs d’humilité incarnées par un leader ont des conséquences positives sur l’engagement des employés.

Voici en quelques paragraphes les conclusions de ces deux études. Bonne lecture.

In the first study, Antoinette Rijsenbilt and Harry Commandeur assessed the narcissism levels of 953 CEOs from a wide range of industries, as well as examining objective performance indicators of their companies during their tenure. Unsurprisingly, organizations led by arrogant, self-centered, and entitled CEOs tended to perform worse, and their CEOs were significantly more likely to be convicted for corporate fraud (e.g., fake financial reports, rigged accounts, insider trading, etc.). Interestingly, the detrimental effects of narcissism appear to be exacerbated when CEOs are charismatic, which is consistent with the idea that charisma is toxic because it increases employees’ blind trust and irrational confidence in the leader. If you hire a charismatic leader, be prepared to put up with a narcissist.

In the second study, Bradley Owens and colleagues examined the effects of leader humility on employee morale and turnover. Their results showed that « in contrast to rousing employees through charismatic, energetic, and idealistic leadership approaches (…) a ‘quieter’ leadership approach, with listening, being transparent about limitations, and appreciating follower strengths and contributions [is the most] effective way to engage employees. » This suggests that narcissistic CEOs may be good at attracting talent, but they are probably better at repelling it. Prospective job candidates, especially high potentials, should therefore think twice before being seduced by the meteoric career opportunities outlined by charismatic executives. Greed is not only contagious, but competitive and jealous, too…                                                            

If we can educate organizations, in particular board members, on the virtues of humility and the destructive consequences of narcissistic and charismatic leadership, we may see a smaller proportion of entitled, arrogant, and fraudulent CEOs — to everyone’s benefit. Instead of worshiping and celebrating the flamboyant habits of corporate bosses, let us revisit the wise words of Peter Drucker, who knew a thing or two about management:

The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit.

 

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L’activisme des investisseurs peut être vu comme un catalyseur


Vous trouverez, ci-dessous, un compte rendu, rédigé par  dans le magazine du NACD (National Association of Corporate Directors), et résultant d’une table ronde portant sur le phénomène des investisseurs activistes.

On notera que plusieurs experts, dans certaines circonstances, considèrent les activistes comme des agents de changement. Voici quelques extraits très intéressants :

Activism Should Be Seen as a Catalyst, Not Operational Weakness

Directors must take care to balance their business acumen against shareholders’ opinions, new governance developments, proxy advisory firms’ recommendations, and management’s strategy.

While it is widely accepted that directors’ primary duty is to protect shareholder interests, directors must take care to balance their business acumen against shareholders’ opinions, new governance developments, proxy advisory firms’ recommendations, and management’s strategy, participants said in a recent National Association of Corporate Directors (NACD) roundtable, presented in partnership with AIG and WilmerHale.

Ellen B. Richstone (left), Jeffrey Rudman, and Steve Maggiacomo

“Shareholder activist” and “shareholder activism” are umbrella terms that encompass a range of groups, interests, and modes of action, so boards’ responses naturally will vary depending on their particular situations. Some companies may face the Icahns and Ackmans of the world, who purchase ownership stakes in companies with the hope of gaining board seats and strategic control; or institutional investors like CalPERS, which are vocal in their opinions of the companies in which they invest; and retail investors with less influence but important opinions of their own.

“Fidelity is more likely to be at your feet while Icahn is more likely to be at your throat,” said WilmerHale’s Jeffrey Rudman. Even the types of shareholder activism can vary, said Martin M. Coyne II, ranging from Harvard Business School’s Shareholder Rights Project, to derivative suits following an M&A event, to family-owned companies facing strategic differences, to private companies with initial investors who are highly involved in strategic planning, to highly influential proxy firms.

While all these voices deserve to be heard, Coyne advised boards to remain focused on an end goal, rather than trying to satisfy all parties involved. “When that topic becomes omnipresent and goes from a discussion topic that should be discussed by the board and decided upon—and you start making bad business decisions to satisfy—what it does is take away from succession planning discussions, strategy discussions, operational discussions. It distracts the board and becomes an operational weakness,” he said.

The opinions of Institutional Shareholder Services (ISS), Glass, Lewis & Co., and other proxy advisors should be considered guidelines, not scripture; ensuring a solid reasoning process behind decisions is more important, participants said. Their influence can be a “good wake-up call,” said Shaun B. Higgins, to reevaluate governance practices, such as joint CEO-chair roles or certain types of compensation plans that proxy firms often campaign against. Bringing up these opinions is a jumping-off point for boards to ensure their policies are sound and defensible, and communicate those justifications to shareholders.

“What they bring is awareness to boards that there are certain issues of concern to the public that they have to address thoroughly,” said James J. Morris. “If the board can have a good rationale of why they want it that way, they’re going to be okay.”…

… Boards today must also consider investors’ and stakeholders’ interests beyond the bottom line, particularly when it comes to environmental concerns. Higgins noted that today’s reports and disclosures are more extensive than ever: “If you told me back in 2000 we were going to put corporate social responsibility in the annual report I would have said, ‘Are you kidding me?’ It wasn’t even on our radar screen.”

Participants à la table ronde :

Martin M. Coyne II, Director, Akamai Technologies, RockTech

Peter T. Francis, Director, Dover Corp., Stanford Graduate School of Business

Shaun B. Higgins, Director, Aryzta AG, Carmine Labriola

Scott Hunter, FCA, Director, Allied World Assurance Company Holdings

James G. Jones, CFA, Founder/Portfolio Manager Sterling Investment Advisors; Director, CFA Institute

Jerry L. Levens, Director, Hancock Holding Co.

Steve Maggiacomo, SVP Financial Lines, AIG

James J. Morris, Principal, 2 Ventures; Director, Esterline Technologies, JURA Corp., LORD Corp.

Craig W. Nunez, Chairman and CEO, Bocage Group; Director, Goodwill Industries of Houston, Medical Bridges

Steve Pannucci, Professional Liability Underwriting Manager, AIG

Donald K. Peterson, Director, Sanford C. Bernstein Fund, TIAA-CREF

Ellen B. Richstone, Director, ERI, OpEx Engine, NACD New England

Andrea Robinson, Partner, WilmerHale

Jeffrey Rudman, Partner, WilmerHale

Carole J. Shapazian, Director, Baxter International

Richard Szafranski, Director, Corporate Office Properties Trust, Cleared Solutions

Histoire récente de l’essor des investisseurs activistes | Conditions favorables et avenir prévisible ?


Ce matin, je vous convie à une lecture révélatrice des facteurs qui contribuent aux changements de fond observés dans la gouvernance des grandes sociétés cotées, lesquels sont provoqués par les interventions croissantes des grands investisseurs activistes.

Cet article de quatre pages, publié par John J. Madden de la firme Shearman & Sterling, et paru sur le blogue du Harvard Law School Forum on Corporate Governance and Financial Regulation, présente les raisons de l’intensification de l’influence des investisseurs dans la stratégie et la direction des entreprises, donc de la gouvernance, un domaine du ressort du conseil d’administration, représentants des actionnaires … et des parties prenantes.

English: Study on alternative investments by i...
English: Study on alternative investments by institutional investors. (Photo credit: Wikipedia)

Après avoir expliqué l’évolution récente dans le monde de la gouvernance, l’auteur brosse un tableau plutôt convainquant des facteurs d’accélération de l’influence des activistes eu égard aux orientations stratégiques.

Les raisons qui expliquent ces changements peuvent être résumées de la manière suivante :

  1. Un changement d’attitude des grands investisseurs, représentant maintenant 66 % du capital des grandes corporations, qui conduit à des intérêts de plus en plus centrés sur l’accroissement de la valeur ajoutée pour les actionnaires;
  2. Un nombre accru de campagnes (+ de 50 %) initiées par des activistes lesquelles se traduisent par des victoires de plus en plus éclatantes;
  3. Un retour sur l’investissement élevé (13 % entre 2009 et 2012) accompagné par des méthodes analytiques plus sophistiquées et plus crédibles (livres blancs);
  4. Un accroissement du capital disponible notamment par l’apport de plus en plus grand des investisseurs institutionnels (fonds de pension, compagnies d’assurance, fonds commun de placement, caisses de retraite, etc.);
  5. Un affaiblissement dans les moyens de défense des C.A. et une meilleure communication entre les actionnaires;
  6. Un intérêt de plus en plus marqué des C.A. et de la direction par un engagement avec les investisseurs activistes.

 

À l’avenir, les activistes vont intensifier leurs efforts pour exiger des changements organisationnels significatifs (accroissement des dividendes, réorganisation des unités d’affaires, modification des règles de gouvernance, présence sur les conseils, séparation des rôles de PCD et PCA, alignement de la rémunération des dirigeants avec la performance, etc.).

Ci-dessous, un extrait des passages les plus significatifs. Bonne lecture !

The Evolving Direction and Increasing Influence of Shareholder Activism

One of the signal developments in 2012 was the emerging growth of the form of shareholder activism that is focused on the actual business and operations of public companies. We noted that “one of the most important trendline features of

2012 has been the increasing amount of strategic or operational activism. That is, shareholders pressuring boards not on classic governance subjects but on the actual strategic direction or management of the business of the corporation.”… Several of these reform initiatives of the past decade continue to be actively pursued. More recently, however, the most significant development in the activism sphere has been in strategically-focused or operationally-focused activism led largely by hedge funds.

The 2013 Acceleration of “Operational” Activism

Some of this operational activism in the past few years was largely short-term return focused (for example, pressing to lever up balance sheets to pay extraordinary dividends or repurchase shares), arguably at the potential risk of longer-term corporate prosperity, or simply sought to force corporate dispositions; and certainly there continues to be activism with that focus. But there has also emerged another category of activism, principally led by hedge funds, that brings a sophisticated analytical approach to critically examining corporate strategy and capital management and that has been able to attract the support of mainstream institutional investors, industry analysts and other market participants. And this growing support has now positioned these activists to make substantial investments in even the largest public companies. Notable recent examples include ValueAct’s $2.2 billion investment in Microsoft (0.8%), Third Point’s $1.4 billion investment in Sony (7%), Pershing Square’s $2 billion investment in Procter & Gamble (1%) and its $2.2 billion investment in Air Products & Chemicals (9.8%), Relational Investor’s $600 million investment in PepsiCo (under 1%), and Trian Fund Management’s investments of $1.2 billion in DuPont (2.2%) and of more than $1 billion in each of PepsiCo and Mondelez. Interestingly, these investors often embark on these initiatives to influence corporate direction and decision-making with relatively small stakes when measured against the company’s total outstanding equity—as in Microsoft, P&G, DuPont and PepsiCo, for example; as well as in Greenlight Capital’s 1.3 million share investment in Apple, Carl Icahn’s 5.4% stake in Transocean, and Elliot Management’s 4.5% stake in Hess Corp.

In many cases, these activists target companies with strong underlying businesses that they believe can be restructured or better managed to improve shareholder value. Their focus is generally on companies with underperforming share prices (often over extended periods of time) and on those where business strategies have failed to create value or where boards are seen as poor stewards of capital.

Reasons for the Current Expansion of Operational Activism

Evolving Attitudes of Institutional Investors.

… Taken together, these developments have tended to test the level of confidence institutional investors have in the ability of some boards to act in a timely and decisive fashion to adjust corporate direction, or address challenging issues, when necessary in the highly competitive, complex and global markets in which businesses operate. And they suggest a greater willingness of investors to listen to credible external sources with new ideas that are intelligently and professionally presented.

Tangible evidence of this evolution includes the setting up by several leading institutional investors such as BlackRock, CalSTRS and T. Rowe Price of their own internal teams to assess governance practices and corporate strategies to find ways to improve corporate performance. As the head of BlackRock’s Corporate Governance and Responsible Investor team recently commented, “We can have very productive and credible conversations with managements and boards about a range of issues—governance, performance and strategy.”

Increasing Activist Campaigns Generally; More Challenger Success. The increasing number of activist campaigns challenging incumbent boards—and the increasing success by challengers—creates an encouraging market environment for operational activism. According to ISS, the resurgence of contested board elections, which began in 2012, continued into the 2013 proxy season. Proxy contests to replace some or all incumbent directors went from 9 in the first half of 2009 to 19 in the first half of 2012 and 24 in the first half of 2013. And the dissident win rate has increased significantly, from 43% in 2012 to 70% in 2013.  Additionally, in July 2013, Citigroup reported that the number of $1 billion + activist campaigns was expected to reach over 90 for 2013, about 50% more than in 2012.

Attractive Investment Returns; Increasing Sophistication and Credibility. While this form of activism has certainly shown mixed results in recent periods (Pershing Square’s substantial losses in both J.C. Penney and Target have been among the most well-publicized examples of failed initiatives), the overall recent returns have been strong. Accordingly to Hedge Fund Research in Chicago, activist hedge funds were up 9.6% for the first half of 2013, and they returned an average of nearly 13% between 2009 and 2012.

In many instances, these activists develop sophisticated and detailed business and strategic analyses—which are presented in “white papers” that are provided to boards and managements and often broadly disseminated—that enhance their credibility and help secure the support, it not of management, of other institutional shareholders.

Increasing Investment Capital Available; Greater Mainstream Institutional Support. The increasing ability of activist hedge funds to raise new money not only bolsters their firepower, but also operates to further solidify the support they garner from the mainstream institutional investor community (a principal source of their investment base). According to Hedge Fund Research, total assets under management by activist hedge funds has doubled in the past four years to $84 billion today. And through August this year their 2013 inflows reached $4.7 billion, the highest inflows since 2006.  Particularly noteworthy in this regard, Pershing Square’s recent $2.2 billion investment in Air Products & Chemicals was funded in part with capital raised for a standalone fund dedicated specifically to Air Products, without disclosing the target’s name to investors.

In addition to making capital available, mainstream institutions are demonstrating greater support for these activists more generally. In a particularly interesting vote earlier this year, at the May annual meeting of Timken Co., 53% of the shareholders voting supported the non-binding shareholder proposal to split the company in two, which had been submitted jointly by Relational Investors (holding a 6.9% stake) and pension fund CalSTRS (holding 0.4%). To build shareholder support for their proposal, Relational and CalSTRS reached out to investors both in person and through the internet. Relational ran a website (unlocktimken . com) including detailed presentations and supportive analyst reports. They also secured the support of ISS and Glass Lewis. Four months after the vote, in September, Timken announced that it had decided to spin off its steel-making business.

The Timken case is but one example of the leading and influential proxy advisory firms to institutional investors increasingly supporting activists. Their activist support has been particularly noticeable in the context of activists seeking board representation in nominating a minority of directors to boards.

These changes suggest a developing blurring of the lines between activists and mainstream institutions. And it may be somewhat reminiscent of the evolution of unsolicited takeovers, which were largely shunned by the established business and financial communities in the early 1980s, although once utilized by a few blue-chip companies they soon became a widely accepted acquisition technique.

Weakened Board-Controlled Defenses; Increasing Communication Among Shareholders. The largely successful efforts over the past decade by certain pension funds and other shareholder-oriented organizations to press for declassifying boards, redeeming poison pills and adopting majority voting in director elections have diminished the defenses available to boards in resisting change of control initiatives and other activist challenges. Annual board elections and the availability of “withhold” voting in the majority voting context increases director vulnerability to investor pressure.

And shareholders, particularly institutional shareholders and their representative organizations, are better organized today for taking action in particular situations. The increasing and more sophisticated forms of communication among shareholders—including through the use of social media—is part of the broader trend towards greater dialogue between mainstream institutions and their activist counterparts. In his recent op-ed article in The Wall Street Journal, Carl Icahn said he would use social media to make more shareholders aware of their rights and how to protect them, writing that he had set up a Twitter account for that purpose (with over 80,000 followers so far) and that he was establishing a forum called the Shareholders Square Table to further these aims.

Corporate Boards and Managements More Inclined to Engage with Activists. The several developments referenced above have together contributed to the greater willingness today of boards and managements to engage in dialogue with activists who take investments in their companies, and to try to avoid actual proxy contests.

One need only look at the recent DuPont and Microsoft situations to have a sense of this evolution toward engagement and dialogue. After Trian surfaced with its investment in DuPont, the company’s spokesperson said in August 2013: “We are aware of Trian’s investment and, as always, we routinely engage with our shareholders and welcome constructive input. We will evaluate any ideas Trian may have in the context of our ongoing initiatives to build a higher value, higher growth company for our shareholders.” Also in August, Microsoft announced its agreement with ValueAct to allow the activist to meet regularly with the company’s management and selected directors and give the activist a board seat next year; thereby avoiding a potential proxy contest for board representation by ValueAct. Soon thereafter, on September 17, Microsoft announced that it would raise its quarterly dividend by 22% and renew its $40 billion share buyback program; with the company’s CFO commenting that this reflected Microsoft’s continued commitment to returning cash to its shareholders.

What to Expect Ahead

The confluence of the factors identified above has accelerated the recent expansion of operational activism, and there is no reason in the current market environment to expect that this form of activism will abate in the near term. In fact, the likelihood is that it will continue to expand… Looking ahead, we fully expect to see continuing efforts to press for the structural governance reforms that have been pursued over the past several years. Campaigns to separate the Chair and CEO roles at selected companies will likely continue to draw attention as they did most prominently this year at JPMorgan Chase. And executive compensation will remain an important subject of investor attention, and of shareholder proposals, at many companies where there is perceived to be a lack of alignment between pay and performance. We can also expect that the further development of operational activism, and seeing how boards respond to it, will be a central feature of the governance landscape in the year ahead.

Finding Value in Shareholder Activism (clsbluesky.law.columbia.edu)

The Corporate Social Responsibility Report and Effective Stakeholder Engagement (venitism.blogspot.com)

The Evolving Direction and Increasing Influence of Shareholder Activism (blogs.law.harvard.edu)

Shareholder activism on the rise in Canada (business.financialpost.com)

Dealing With Activist Hedge Funds (blogs.law.harvard.edu)

American Activist Investors Get Ready To Invade Europe (forbes.com)

Activist Investors Help Companies, Not Workers – Bloomberg (bloomberg.com)

The Separation of Ownership from Ownership (blogs.law.harvard.edu)

Réflexions capitales pour les Boards en 2014 – The Harvard Law School (jacquesgrisegouvernance.com)

Shareholder Activism as a Corrective Mechanism in Corporate Governance by Paul Rose, Bernard S. Sharfman (togovern.wordpress.com)

Références en gouvernance pour les administrateurs et les directeurs généraux d’OBNL


Dans cet article paru sur mon blogue l’an dernier, je soulignais que de plus en plus d’administrateurs d’organisations à but non lucratif (OBNL) sont intéressés à en savoir davantage sur  les règles de gouvernance et sur les modes de fonctionnement de ces types d’organisations.

La gouvernance stratégique
Chez les professionnels de la gestion ainsi que chez les membres d’ordres professionnels, rares sont ceux qui ne sont pas membres de conseils d’administration d’OBNL. Il existe plusieurs entreprises québécoises qui s’intéressent aux OBNL, mais il y en a une qui se consacre en priorité à la formation des membres de ces organisations avec beaucoup de succès et qui a publié des volumes qui sont devenus, au fil des ans, des références auprès des administrateurs et des directeurs généraux d’organismes à but non lucratif.
Je vous invite à consulter le lien ci-dessous pour en connaître davantage portant sur la formation et sur les publications la gouvernance de ce type d’organisation très répandu.

“Quand vous acceptez un poste d’administrateur, savez-vous à quoi vous vous engagez ? Est-ce que les associations et les organismes sans but lucratif ont des règles de bonne gouvernance ? Est-ce que la reddition de compte se fait de façon responsable ? Face au déficit d’imputabilité dans notre société, les associations et autres organismes sans but lucratif, tant privés que publics, ont peu de pratiques de performance leur permettant d’assurer leur crédibilité et d’inspirer confiance”.

Série Gouvernance – Guides pratiques
Fascicules
Les Guides pratiques pour une Gouvernance Stratégique ® se veulent des publications qui abordent des aspects sensibles de la gestion d’OSBL et pour lesquelles on retrouve moins facilement des réponses. La série comprendra, au fil des années, une dizaine de titres.

Message aux abonnés du blogue ainsi qu’aux membres du groupe « Administrateurs de sociétés – Gouvernance » de LinkedIn


Chers membres et abonnés,

Voici, au 26 décembre 2013, certaines informations concernant notre blogue Gouvernance | Jacques Grisé ainsi qu’un message de notre groupe de discussion LinkedIn Administrateurs de sociétés – Gouvernance.

1. Le blogue Gouvernance | Jacques Grisé

Depuis le début de la parution du blogue, le 19 juillet, j’ai publié 820 billets en gouvernance et suscité l’intérêt d’environ 75 000 personnes. Le blogue a eu trois fois plus de visiteurs dans la dernière année. Beaucoup d’abonnés au blogue se servent de l’outil de recherche (situé au bas de la page) afin d’obtenir des informations pertinentes et d’actualité sur leurs questionnements en gouvernance. À ce stade-ci, mon objectif est d’avoir plus de 50 000 visiteurs pour l’année 2014.

Le référencement se fait principalement par LinkedIn (43 %) et par des engins de recherche tels que Google (43 %); le reste (14 %) se réparti entre plusieurs autres réseaux sociaux.

Le partage des billets se fait par l’intermédiaire de LinkedIn (40 %), Twitter (29 %), Facebook (22 %) et Tumblr (9 %).

Le site est fréquenté par des visiteurs provenant :

  1. du Canada (59 %)
  2. de la France (20 %) (incluant Suisse et Belgique)
  3. du Magreb  (4 %) (Maroc, Tunisie, Algérie)
  4. d’autres pays de diverses provenance (17 %).

J’en  profite pour remercier à nouveau tous les lecteurs qui, par leurs votes, ont exprimé leur appréciation du blogue lors du concours organisé par Made In Blog (MiB) à l’échelle canadienne. Notre blogue a obtenu la deuxième position parmi les soixante-cinq (65) blogues de la catégorie Business/marketing/médias sociauxle seul candidat finaliste dans le domaine de la gouvernance. Nous sommes honorés de cette marque de reconnaissance.

Blog Image

Rappelons que ce blogue fait l’inventaire des documents les plus pertinents et récents en gouvernance des entreprises. La sélection des billets, « posts », est le résultat d’une veille assidue des articles de revues, des blogues et sites web dans le domaine de la gouvernance, des publications scientifiques et professionnelles, des études et autres rapports portant sur la gouvernance des sociétés, au Canada et dans d’autres pays, notamment aux États-Unis, au Royaume-Uni, en France, en Europe, et en Australie.

Chaque jour, je fais un choix parmi l’ensemble des publications récentes et pertinentes et je commente brièvement la publication. L’objectif de ce blogue est d’être la référence en matière de documentation en gouvernance dans le monde francophone, en fournissant aux lecteurs une mine de renseignements récents (les billets quotidiens) ainsi qu’un outil de recherche simple et facile à utiliser pour répertorier les publications en fonction des catégories les plus pertinentes

 2. Le groupe de discussion sur LinkedIn | Administrateurs de sociétés – Gouvernance

Notre groupe de discussion sur LinkedIn, Administrateurs de sociétés – Gouvernance, sous l’égide du Collège des administrateurs de sociétés (CAS), a connu une croissance remarquable au cours des dernières années, passant de 372 membres, au 1er septembre 2012, à 858 membres au 26 décembre 2013.

Notre objectif est de demeurer le groupe francophone de référence en gouvernance le plus actif et le plus influent en 2014 sur LinkedIn.

Cité-débat: Genève et la Gouvernance mondialeAu cours de cette période, nous avons réussi à maintenir un haut niveau de respect dans nos échanges, et à provoquer de saines discussions sur des thèmes relatifs à la gouvernance de tous les types d’entreprises évoluant dans des environnements règlementaires différents (USA, CANADA, UK, UE).

En tant qu’administrateur et contributeur principal de ce groupe, je vous remercie vivement de vos contributions à l’avancement des connaissances dans le domaine de la gouvernance.

Au nom du CAS, et en mon nom personnel, je vous souhaite un excellent temps des Fêtes et une année 2014 à la hauteur de vos aspirations.

Merci encore de votre présence soutenue au blogue Gouvernance | Jacques Grisé ainsi qu’au groupe de discussion Administrateurs de sociétés – Gouvernance du CAS.

8 Ways to Track Your Social Media Performance (financialsocialmedia.com)

LinkedIn: The 25 Hottest Skills That Got People Hired in 2013 (alexfreelancer.wordpress.com)

Un exercice de remue-méninge pour repenser les règles de « bonne gouvernance »


Aujourd’hui, veille de Noel, je vous présente les sommaires des Think-tank produit par Board Intelligence, une firme spécialisée dans les informations sur les conseils d’administration. Celle-ci a tenu une série de débats sur la réinvention des règles de gouvernance en demandant aux panels de se prononcer sur la question suivante :

If you could rip up the rule book, what would good governance look like ?

Voici les résumés des résultats les plus remarquables présentés dans FT.com. Bonne lecture et Joyeux Noel ! 

Think-tank searches for good governance

Stressing the importance of company boards can weaken the sense of accountability among management and staff, according to participants in a recent debate.

They agreed there is a strong case for saying an organisation lives or dies by the actions and inactions of its management team, rather than the board, and that employees were a better indicator of how a company is run than scrutiny of the board.

An alternative boardroom model was suggested, drawing on the way some executive committees operate, where the chief executive seeks consultation rather than consensus. Perhaps the chairman could have a similar function.

Chairmen of the Bored
Chairmen of the Bored (Photo credit: Wikipedia)

This might also reflect the reality of the near-impossible task faced by non-executive directors. One participant said: “A non-executive is on a hiding to nothing – and to do the job properly, they need smaller portfolios and better pay. When things go wrong, they can expect to be tried in the court of public opinion.”

It was argued that this is becoming such a trend that many talented candidates are no longer willing to take on the role. “I wouldn’t take a non-executive role in a big and complex global bank. The mismatch between what you are accountable for and your ability to affect it is enormous,” one commented.

“To do the job of the non-exec properly you have to get out of the boardroom and into the organisation. You have to experience the business for yourself and not just take management’s word for it.”

There were also complaints about the amount of time required to do the job of the non-executive: “It’s not 12 days a year at £1,500 per day – it’s at least 30 days. Given the opportunity cost of what an accomplished person could be doing with their time, and given the risk you carry as a non-executive, why do it?”

If we don’t go so far as to rip up the governance rule book, at least we should make it shorter, they agreed. Rules will always have unintended  consequences and breed perverse outcomes – and fear of falling foul of the rules  can
lead boards to document as little as possible to maintain “plausible  deniability”.

At a subsequent debate it was proposed there should be a register to name and shame – and praise – the performance of non-executives. At present, shareholders’ opinion of a non-executive and their decision on re-electing them is based on gut feeling. A public register would be helpful in forming a judgment, listing statistics about the number of boards the non-executive is on, the time they allocate to each and notable events that took place on their watch

There are chairmen with such large portfolios they could not possibly allocate sufficient time to each board, they argued. A public register would make this much more transparent.

Débats entre cinq présidents de conseils et un PCD

The five chairmen and chief executives attending a recent think-tank discussion accepted that even improved boards cannot prevent all corporate crises and expressed concern at this overly “defensive” role. They argued that “stopping bad things happening” must be tempered by helping “good things happen”.

The participants agreed that non-executives must have the confidence to challenge the chairman and chief executive. One said: “Having sat on the board of my employer as an executive, I have come to the conclusion that it is a hopeless role. When the chief executive is sitting opposite, it is fairly obvious how you’re supposed to respond to the question ‘what do you think?’

“Board meetings are not a good use of time. We don’t question why we’re doing what we’re doing.”

The group concluded that “small is beautiful: small boards, small briefing packs, small agenda, and small rule book”.

At a subsequent dinner, also attended by chairmen and chief executives, a call was made for boards to be more realistic about their limitations and to be more discerning about where they focus their efforts

For example, boards attempt to scrutinise specific investment decisions when the information they can absorb and the time available for discussion mean substantive challenge or insights are unlikely.

On the other hand, it was pointed out that boards are also held liable for the detail as well as the big picture. Even so, attempting to meet these conflicting responsibilities by “clogging up the board agenda with too many matters to explore properly” cannot be the answer, they agreed.

The participants argued that the governance rule book is ineffective and that boards should instead be subject to an annual review of their effectiveness.

A need for “better memories, rather than better rules or regulations”, was stressed and the recommendation that non-executives should stand down after nine years was criticised for institutionalising the short-term memory of the boardroom.

One said: “When our bank repeated its mistakes from the early 1990s, it wasn’t the bank that suffered from amnesia – it was just the board.”

The chairmen and chief executives concluded that UK business suffers from a short-term “sell-out” culture. It was argued that in the US, business leaders who are successful will strive to be yet more successful and in Germany, successful businesses are nurtured for the next generation. But in the UK, business people aspire to have just enough to “retire to the Old Rectory”. One said: “We lack the ambition – or greed – of the Americans and we don’t feel the duty of the Germans. We need to raise the level of ambition – and sense of duty.”

Débats entre présidents de conseils

Boards are failing at strategy and becoming increasingly focused on costs, according to a think-tank debate attended by chairmen. One said: “We need the conversation in the boardroom to be two levels ‘higher’. Many of our largest companies are sitting on cash and they need to get back to strategy and invest in the future – or there won’t be one.”

It was suggested that advisory boards, unfettered by concerns of liability  and governance, might be better at tackling strategy – and might attract  creative people who would otherwise be put off joining boards by the burden of  governance.

The chairmen also asked whether more of a board’s work could be handled by committees, as they can be more focused and effective.

They also questioned whether age and experience should continue to take precedence over training and education when appointing board members. One view was that boardroom skills are becoming more specialised and need to be learned.

Regulators came under fire from the chairmen. They were accused of not understanding the businesses they are regulating and of treating non-executives as executives.

The meeting also referred to the spread of regulation from the financial services sector. One said: “We have a two-tier corporate world: financial services and the rest. But what starts as regulation of financial services bleeds through to the rest.”

The participants warned that because boards are out of touch with society, there is a danger of a backlash and the emergence of an “anti-business” movement.

The relationship between society and business was also raised at a subsequent debate. One view was that the future of the corporation depends on it being redesigned and finance returned to its proper, subservient role of supporting the wider economy.

All businesses should demonstrate public benefit – just as charities have to show a public benefit in return for charitable status, businesses should do the same, perhaps in return for limited liability status.

Another view was that voluntary sector leaders should be encouraged to join corporate boards, because of their specific skills, including in reputation and risk management.

Participants went on to call for younger, more vibrant boards. “You should see the faces of the future – not just the past,” said one. The concern that  young executives are too busy to join boards was rejected and some chairmen were  blamed for claiming to support diversity of age but then not allowing their  executives to join someone else’s board.

It was also argued that businesses and boards need permission to fail. “What business or person can achieve great things without the possibility of failure?” one asked.

Vous pouvez lire les résultats des dix autres débats en vous référant à l’article en référence.

How to measure a post-2015 MDG on good governance (post2015.org)

Liens étroits entre les PCD (CEO) et les administrateurs des comités d’audit


Voici un article choc publié par Dena Aubin et diffusé par l’agence Reuters le 10 décembre 2013. Il est ici question d’une recherche universitaire menée par deux professeurs de l’Université de Tilburg aux Pays-Bas qui montre que 40 % des administrateurs responsables de la supervision des affaires financières entretiennent des liens sociaux très étroits avec la haute direction de l’entreprise, laissant une impression de non-indépendance et de possibilité de conflit d’intérêt entre des personnes qui ont des liens d’amitié et d’affinité.

De là à penser que ces administrateurs seront plus susceptibles d’adopter des positions plus favorables à la direction, il n’y a qu’un pas à franchir. Et les chercheurs n’ont pas hésité à pousser leur investigation dans ce sens.

L’étude montre que ces situations de « proximité » peuvent donner lieu à de plus faibles contrôles financiers, notamment à des manipulations comptables, suivies de tentatives d’étouffer la vérité.

Ce sont des études comme celle-ci qui amène les autorités règlementaires à resserrer les critères d’indépendance des membres des comités d’audit.

Bonne lecture; vos commentaires sont les bienvenus.

Clubby ties between U.S. CEOs and board audit committees: study

NEW YORK (Reuters) – Almost 40 percent of U.S. corporate directors with responsibility for monitoring the profit-and-loss ledger have social ties to the chief executive, a study says, making them look more like lapdogs than watchdogs.

Conducted by two accounting professors at Tilburg University in The Netherlands, the study reinforces long-held perceptions of a clubby culture on U.S. corporate boards, where members seldom challenge the executives they are meant to police.

The study looked at about 2,000 U.S. companies and their board audit committees, which are responsible for overseeing outside auditors and making sure financial reports are accurate. It found that personal friends of senior managers were often appointed to these committees, making the directors more likely to go along with the company’s reporting practices.

Where that was the case, earnings manipulation was more frequent and problems such as weak financial controls were covered up, the study found.

Tilburg University
Tilburg University (Photo credit: Wikipedia)

Regulations put in place over a decade ago after accounting scandals at Enron and WorldCom required audit committees to be made up only of independent directors. That meant they were never employed by the company or a firm doing business with it.

Even so, audit committee members often have long-standing social ties to executives, belonging to the same elite clubs or charity boards, the study found.

« Although such firms appear to have independent audit committees, in reality these committees offer little to no monitoring at all, » the study found.

The study, by accounting professors Liesbeth Bruynseels and Eddy Cardinaels, researched social ties with BoardEx, a business intelligence service. It appears in the January 2014 issue of the American Accounting Association’s Accounting Review.

The professors suggested that legislators consider requiring more disclosure about social connections between audit committees and CEOs, given the committees’ importance.

Charles Elson, director of the Weinberg Center for Corporate Governance in Newark, Delaware, said it would be difficult for regulators to define social ties.

« Is it one lunch a week, is it two lunches? Inevitably, social ties will develop when you’re on a board – you have to see that person on a regular basis, » he said.

The United States made a major push to improve audit committees’ effectiveness with the passage of the 2002 Sarbanes-Oxley Act, which tightened membership requirements.

More recently, regulators in Europe and the United Kingdom have been trying to get audit committees to be more rigorous in choosing outside auditors and monitoring them.

Clubby ties between U.S. CEOs and board audit committees-study (xe.com)

Le comité de gouvernance du C.A. | Élément clé d’une solide stratégie (jacquesgrisegouvernance.com)

US audit watchdog reviving controversial plan to require firms to disclose names of people who work on audits – @Reuters (reuters.com)

Business Basics – Corporate Audits (business2community.com)

Auditors told to up their game by Financial Reporting Council (theguardian.com)

Le point sur la gouvernance au Canada | Rapport de Davies Ward Phillips & Vineberg


Le rapport annuel de Davies est toujours très attendu car il brosse un tableau très complet de l’évolution de la gouvernance au Canada. De plus, c’est un document publié en français.

Je vous invite donc à en prendre connaissance en lisant le court résumé ci-dessous et, si vous voulez en savoir plus sur les thèmes abordés, vous pouvez télécharger le document sur le site de l’entreprise.

Cliquez sur le lien ci-dessous. Bonne lecture !

Le point sur la gouvernance au Canada | Rapport de Davies Ward Phillips & Vineberg

Rapport de Davies sur la gouvernance 2013

Depuis la diversité au sein des conseils jusqu’aux risques liés aux marchés émergents, en passant par l’activisme actionnarial, cette troisième édition du Rapport de Davies sur la gouvernance, notre compte rendu annuel, analyse l’actualité sur de nombreuses questions d’intérêt pour les conseils d’administration et les observateurs du paysage de la gouvernance au Canada.

Dans le premier chapitre, Administrateurs et conseils d’administration, nous faisons le point sur l’évolution de la composition des conseils d’administration au Canada, les appels à la diversité au sein de ces conseils et des équipes de direction ainsi que les idées proposées par les autorités de réglementation et les investisseurs à cet égard. Dans le chapitre intitulé Rémunération des membres de la haute direction et des administrateurs, nous faisons état de la popularité grandissante du vote consultatif sur la rémunération de la haute direction et proposons des mesures que peuvent prendre les conseils d’administration pour éviter d’être pris de court par le résultat d’un tel vote. Dans le chapitre intitulé Questions relatives au vote des actionnaires, nous nous intéressons aux nouveautés concernant la question de l’intégrité du vote des actionnaires au Canada, les initiatives de réglementation des agences de conseil en vote et la pratique du vote à la majorité parmi les émetteurs. Dans le chapitre intitulé Initiatives des actionnaires, nous mettons en lumière les tendances et les questions d’actualité comme l’« achat de votes », la rémunération offerte aux administrateurs par les dissidents et le « vote vide » ainsi que les règlements de préavis. Dans le chapitre intitulé Surveillance des risques : les activités sur les marchés émergents, nous examinons comment les émetteurs gèrent les risques associés à leurs activités sur les marchés émergents ainsi que les nouveautés importantes touchant la législation et la mise en application de la loi en matière de lutte contre la corruption. Enfin, dans le chapitre intitulé Régimes de droits : gouvernance et changement de contrôle, nous analysons les deux cadres de réglementation des régimes de droits en situation de prise de contrôle proposés cette année par les autorités canadiennes en valeurs mobilières.

Pour consulter le sommaire, cliquez ici. Pour lire le document complet, cliquez ici.