Attention aux huis clos !


Nous avons déjà abordé l’importance d’inscrire un item « huis clos » à l’ordre du jour des réunions du conseil d’administration. Celui-ci doit normalement être à la fin de la réunion et comporter une limite de temps afin d’éviter que la réunion ne s’éternise … et que les membres de la direction (qui souvent attendent la fin de la rencontre) soient mieux informés.

Ensuite, le président du conseil d’administration (PCA) devrait rencontrer le président et chef de la direction (PCD) en privé, et dans les meilleurs délais, afin de rendre compte des résultats et de la portée du huis clos. Cette responsabilité du PCD est déterminante car les dirigeants ont de grandes attentes et un souci eu égard aux discussions du huis clos.

Plusieurs dirigeants et membres de conseil m’ont fait part de leurs préoccupations concernant la tenue des huis clos. Il y a des malaises dissimulés en ce qui a trait à cette activité; il faut donc s’assurer de bien gérer la situation car les huis clos peuvent souvent avoir des conséquences inattendues, voire contre-productives !

Ainsi, le huis clos :

(1) ne doit pas être une activité imprévue et occasionnelle inscrite à l’ordre du jour,

(2) doit comporter une limite de temps,

(3) doit être piloté par le PCA,

(4) doit comporter un suivi systématique et,

(5) doit se dérouler dans un lieu qui permet de préserver la confidentialité absolue des discussions.

J’insiste sur cette dernière condition parce que l’on a trop souvent tendance à la négliger ou à l’oublier, carrément. Dans de nombreux cas, la rencontre du conseil a lieu dans un local inapproprié, et les dirigeants peuvent entendre les conversations, surtout lorsqu’elles sont très animées …

Au début de la séance, les membres sont souvent insoucieux; avec le temps certains peuvent s’exprimer très (trop) directement, impulsivement et de manière inconvenante. Si, par mégarde, les membres de la direction entendent les propos énoncés, l’exercice peut prendre l’allure d’une véritable calamité et avoir des conséquences non-anticipées sur le plan des relations interpersonnelles entre les membres de la direction et avec les membres du conseil.26856_10028886_1367856120_conseil-administration

L’ajout d’un huis clos à l’ordre du jour témoigne d’une volonté de saine gouvernance mais, on le comprend, il y a un certain nombre de règles à respecter si on ne veut pas provoquer la discorde. Les OBNL, qui ont généralement peu de moyens, sont particulièrement vulnérables aux manquements à la confidentialité ! Je crois que dans les OBNL, les dommages collatéraux peuvent avoir des incidences graves sur les relations entre employés, et même sur la pérennité de l’organisation.

J’ai à l’esprit plusieurs cas de mauvaise gestion des facteurs susmentionnés et je crois qu’il vaut mieux ne pas prendre le bien fondé du huis clos pour acquis.

Ayant déjà traité des bienfaits des huis clos lors d’un billet antérieur, je profite de l’occasion pour vous souligner, à nouveau, un article intéressant de Matthew Scott sur le site de Corporate Secretary qui aborde un sujet qui préoccupe beaucoup de hauts dirigeants : le huis clos lors des sessions du conseil d’administration ou de certains comités.

L’auteur explique très bien la nature et la nécessité de cette activité à inscrire à l’ordre du jour du conseil. Voici les commentaires que j’exprimais à cette occasion.

« Compte tenu de la « réticence » de plusieurs hauts dirigeants à la tenue de cette activité, il est généralement reconnu que cet item devrait toujours être présent à l’ordre du jour afin d’éliminer certaines susceptibilités.

Le huis clos est un temps privilégié que les administrateurs indépendants se donnent pour se questionner sur l’efficacité du conseil et la possibilité d’améliorer la dynamique interne; mais c’est surtout une occasion pour les membres de discuter librement, sans la présence des gestionnaires, de sujets délicats tels que la planification de la relève, la performance des dirigeants, la rémunération globale de la direction, les poursuites légales, les situations de conflits d’intérêts, les arrangements confidentiels, etc. On ne rédige généralement pas de procès-verbal à la suite de cette activité, sauf lorsque les membres croient qu’une résolution doit absolument apparaître au P.V.

La mise en place d’une période de huis clos est une pratique relativement récente, depuis que les conseils d’administration ont réaffirmé leur souveraineté sur la gouvernance des entreprises. Cette activité est maintenant considérée comme une pratique exemplaire de gouvernance et presque toutes les sociétés l’ont adoptée.

Notons que le rôle du président du conseil, en tant que premier responsable de l’établissement de l’agenda, est primordial à cet égard. C’est lui qui doit informer le PCD de la position des membres indépendants à la suite du huis clos, un exercice qui demande du tact !

Je vous invite à lire l’article ci-dessous. Vos commentaires sont les bienvenus ».

Are you using in-camera meetings ?

 

Coûts élevés associés à la combinaison des rôles du président du conseil et du président de la société


Andrea Ovans, senior editor du Harvard Business Review, a récemment publié un article d’actualité en gouvernance dans HBR Blog Network. L’auteure fait le point sur les études concernant la séparation des pouvoirs entre le PCD et les PCA.

Sa conclusion est qu’il n’y a pas de différences significatives dans le rendement des firmes, sauf lorsque l’on analyse la situation à long terme. Dans ce cas, la séparation des rôles est favorable (40 % vs 31 %) sur une période de 5 ans. L’auteure conclue que la réalisation de rendements supérieurs à long terme, lorsque les fonctions sont séparées, vient de la situation vécue par des entreprises aux prises avec les carences de leurs PCD (CEO).

Sinon, selon Mme Ovans, les résultats seront les mêmes peu importe le système de gouvernance que les actionnaires adopteront ! C’est évidemment une conclusion qui va à l’encontre des principes de bonne gouvernance. Qu’en pensez-vous ?

Il y a cependant un coût élevé à combiner les deux rôles. Le tableau présenté dans le texte ci-dessous est éloquent !

Bonne lecture !

 

The Cost of Combining the CEO and Chairman Roles

Will Netflix’s shareholders be sorry that they voted to let Reed Hastings carry on as both CEO and chairman? A look through the research on combining and separating out the two roles suggests that, much like most splits in life, the answer is… complicated.

Netflix’s shareholders notwithstanding, most people assume the right answer is to keep the two roles separate, in the interests of diversity of thinking and proper CEO oversight. And that’s how pretty much every research report starts — before going on to explain why it probably isn’t so.

Back in 2006, for instance, in an article in our magazine entitled “Before You Split that CEO/Chair…,” Robert Pozen, chairman (but not CEO) of a Boston-based investment management firm, cited three studies from three different countries (the U.S., the U.K., and Switzerland) which each found no statistically significant difference in terms of stock price or accounting income between companies that split the roles and those that combined them. These findings echoed dozens of previous ones going as far back as 1996.

Harvard Law School Langdell Library in Cambrid...
Harvard Law School Langdell Library in Cambridge, Mass. (Photo credit: Wikipedia)

Yet over the same period, a steady stream of business thinkers and practitioners offered up reasons (if not data) for why splitting the two roles could cause trouble. In 2003, for instance, in “In Defense of the CEO Chair,”Harvard Law’s William Allen and William Berkeley (who was chairman and CEO of the eponymous insurance holding company) argued that doing so would create two armed camps that would interfere with productivity. Two years later, Jay W. Lorsch and Andy Zelleke similarly argued in the Sloan Management Review that splitting the two roles blurs lines of responsibility, distracts both parties, and creates power struggles.

Maybe that’s why the 2012 research from Matthew Semadeni and Ryan Krause at the University of Indiana’s Kelley School was so widely reported as suggesting that the roles should not be split unless the company is doing badly. But a closer look shows the findings have more in common with the “it doesn’t make any difference” camp than the headlines would suggest.

The study looked at three scenarios, all of which involved what happens when a combined CEO/chair is split. In the first, a sitting CEO/chair gives up the CEO role but remains chairman, essentially making the incoming CEO an apprentice. In the second, the incumbent CEO/chair leaves (voluntarily or not), and the positions are filled with two separate people. In the third, a CEO/chair remains CEO but gives up the chair to another (what the researchers referred to as a demotion). In that last circumstance, if the company was in difficulties, the data indicated that splitting the two roles, so that someone could ride herd over a less-than-ideal CEO, made a positive difference. But in the first two cases, once again, the data found no difference in company fortunes. From this, Krause drew a general if-ain’t-broke-don’t-fix-it conclusion, not because splitting the roles would cause harm but because when a company is doing well, it doesn’t appear to matter which model you follow.

That same year, though, a more obscure study from GovernanceMetrics International, highlighted by the Harvard Law School Forum, approached the question from a different angle, tracking not just the effects but the costs of splitting the two roles.

The 2012 study looked at 180 North American corporations with a market capitalization of $20 billion or more. Given the complexities of running such large businesses, it was thought, differences in cost and performance of different leadership structures would be especially marked.

And differences there were. Surprisingly, combining the two roles cost more than splitting them – much more. Median total compensation (base salary, bonus, incentives, perks, stock, stock options, and retirement benefits) of executives holding both positions was $16 million. That was nearly 60% more than the median combined compensation ($10.6 million) awarded to the two individuals in companies in which the positions were split.  Considering that median income for the chair-only position was just under $500,000, it’s hard not to avoid drawing the conclusion that the order-of-magnitude $5.4 million extra the CEO receives for taking on the additional chairmanship duties is rather a lot. This impression is further strengthened by the fact that the median income for non-independent chairs was $630,930 — more than 50% higher than the $417,910 for independent chairs (making a company run by a separate CEO and independent chair a real bargain).

highcostofacombined

 

 

 

 

 

 

 

 

One might argue that differences in compensation reflect differences in corporate performance, and if that’s the case, it would be a strong argument for combining the two roles. That was so in this study – but only in the short term. Median one-year shareholder returns for companies in which the roles are combined were an impressive 11.65%, compared with a distinctly anemic 2.27% for those in which the roles were separate. Over time, however, performance for the first group lagged and the other improved such that shareholders shelling out for a combined CEO/chair received five-year returns of 31.3% while their counterparts, paying considerably less to both their CEO and chair, were enjoying an even more impressive 39.96% return.

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Put all of these finding together, and perhaps the only conclusion one can draw is that the higher long-term returns for companies in which the roles are separate come from struggling companies that take steps to address the inadequacies of their CEOs (or that lower returns in companies where the roles are combined come from allowing a poor CEO too much latitude for too long).

Otherwise, most of the research suggests that Netflix’s fortunes, like most companies, will be what they will be – regardless of whichever governance system the shareholders vote in.

Comportements néfastes liés au narcissisme de certains PCD (CEO) *


Il est indéniable qu’un PCD (CEO) doit avoir une personnalité marquante, un caractère fort et un leadership manifeste. Ces caractéristiques tant recherchées chez les premiers dirigeants peuvent, dans certains cas, s’accompagner de traits de personnalité dysfonctionnels tels que le narcissisme.

C’est ce que Tomas Chamorro-Premuzic soutien dans son article publié sur le blogue du HuffPost du 2 janvier 2014. Il cite deux études qui confirment que le comportement narcissique de certains dirigeants (1) peut avoir des effets néfastes sur le moral des employés, (2) éloigner les employés potentiels talentueux et (3) contribuer à un déficit de valeurs d’intégrité à l’échelle de toute l’organisation.

L’auteur avance que les membres des conseils d’administration, notamment ceux qui constituent les comités de Ressources humaines, doivent être conscients des conséquences potentiellement dommageables des leaders flamboyants et « charismatiques ». En fait, les études montrent que les vertus d’humilité, plutôt que les traits d’arrogance, sont de bien meilleures prédicteurs du succès d’une organisation.

P1030704La première étude citée montre que les organisations dirigées par des PCD prétentieux et tout-puissants ont tendances à avoir de moins bons résultats, tout en étant plus sujettes à des fraudes.

La seconde étude indique que les valeurs d’humilité incarnées par un leader ont des conséquences positives sur l’engagement des employés.

Voici en quelques paragraphes les conclusions de ces deux études. Bonne lecture.

In the first study, Antoinette Rijsenbilt and Harry Commandeur assessed the narcissism levels of 953 CEOs from a wide range of industries, as well as examining objective performance indicators of their companies during their tenure. Unsurprisingly, organizations led by arrogant, self-centered, and entitled CEOs tended to perform worse, and their CEOs were significantly more likely to be convicted for corporate fraud (e.g., fake financial reports, rigged accounts, insider trading, etc.). Interestingly, the detrimental effects of narcissism appear to be exacerbated when CEOs are charismatic, which is consistent with the idea that charisma is toxic because it increases employees’ blind trust and irrational confidence in the leader. If you hire a charismatic leader, be prepared to put up with a narcissist.

In the second study, Bradley Owens and colleagues examined the effects of leader humility on employee morale and turnover. Their results showed that « in contrast to rousing employees through charismatic, energetic, and idealistic leadership approaches (…) a ‘quieter’ leadership approach, with listening, being transparent about limitations, and appreciating follower strengths and contributions [is the most] effective way to engage employees. » This suggests that narcissistic CEOs may be good at attracting talent, but they are probably better at repelling it. Prospective job candidates, especially high potentials, should therefore think twice before being seduced by the meteoric career opportunities outlined by charismatic executives. Greed is not only contagious, but competitive and jealous, too…

                             

If we can educate organizations, in particular board members, on the virtues of humility and the destructive consequences of narcissistic and charismatic leadership, we may see a smaller proportion of entitled, arrogant, and fraudulent CEOs — to everyone’s benefit. Instead of worshiping and celebrating the flamboyant habits of corporate bosses, let us revisit the wise words of Peter Drucker, who knew a thing or two about management:

The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit.

 

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Les PDG d’OBNL doivent-ils (ou doivent-elles) être membres de leurs C.A. ? *


Quels sont les pratiques exemplaires de gouvernance eu égard à l’appartenance des PDG (DG/CEO) aux conseils d’administration de leurs organisations, plus particulièrement des OBNL ?

C’est l’une des recherches les plus effectuées sur Google avec plus de cinq millions de références reliées à ce sujet… On note également des discussions très animées sur les groupes de discussion LinkedIn, tels que Non-Profit Management Professionals.

C’est un sujet très populaire et, comme vous vous en doutez, les avis diffèrent largement en fonction du (1) type d’organisation, (1) de son histoire, (3) de sa mission et (4) des obligations règlementaires.

Dans certaines organisations à but non lucratif, le ou la PDG siège au conseil d’administration mais, à mon avis, ce n’est pas le cas pour la plupart des associations de bénévoles, des fondations et des entreprises philanthropiques. Une recherche rapide montre que les PDG ne siègent pas sur des entreprises telles que la Croix Rouge canadienne, le Festival d’été de Québec, Centraide du grand Montréal, le Club Musical, l’OSQ, Musique de chambre à Sainte-Pétronille, l’Ordre des administrateurs agréés du Québec, pour n’en nommer que quelques-unes.

Français : Sainte Prétonille, Île d'Orléans, p...
Français : Sainte Prétonille, Île d’Orléans, province de Québec, Canada (Photo credit: Wikipedia)

Généralement, si la législation ou la réglementation l’autorise, c’est au conseil d’administration de décider si le ou la PDG a le statut de membre du C.A., avec plein droit de vote, ou sans droit de vote. On observe que certaines législations américaines (la Californie, notamment) ne permettent pas aux PDG de voter à titre de membres du conseil. Au Québec, c’est le cas du CLD de Québec, par exemple.

Dans les sociétés d’état québécoises, les PDG sont nommé(e)s par le gouvernement sur recommandation du C.A.; les PDG siègent habituellement de plein droit sur les conseils d’administration. Dans le monde municipal, les DG ne sont pas membres des conseils municipaux, des MRC et des CRÉ.

Comme on le constate, un tour d’horizon rapide indique qu’il y a plusieurs possibilités : (1) le ou la PDG est membre à part entière du C.A., (2) le ou la PDG est membre du C.A., mais sans droit de vote, (3) le ou la PDG n’est pas membre du C.A. Dans presque tous les cas cependant, les PDG assistent aux réunions du conseil à titre de personnes ressource, même sans être membres du C.A.

Afin de bien départager les rôles complémentaires exercés par les membres du conseil et les membres de la direction et éviter les conflits qui pourraient naître dans certaines zones d’intérêt, notamment dans le domaine lié aux rémunérations, il m’apparaît être une bonne pratique de gouvernance de ne pas accorder un statut de membre du conseil d’administration à un ou une PDG.

Pour les organisations qui vivent avec une situation particulière, il serait souhaitable que le C.A., par l’intermédiaire du ou de la PCA, mette en œuvre une stratégie de changement (à plus ou moins long terme) pour revoir cet aspect de leur gouvernance.

L’article ci-dessous publié par Eugene Fram, Professeur émérite au Saunders College of Business du Rochester Institute of Technology, explique un peu la situation. Vos commentaires sont les bienvenus.

Voici un extrait de l’article :

Should a Nonprofit CEO Be a Voting Member of the Board of Directors ?

Here are the issues as I see them:

State Legislation: Most nonprofit charters are issued by states, and it appears that the vast majority of American nonprofits are governed by these regulations. California does not permit the CEO to be a voting member. Until a recent change, New York did allow the CEO to become a board member. The motivations behind the legislation center on preventing a CEO developing conflicts-of interest, especially as they relate to salary decisions. Also, there is a feeling among some nonprofit directors that the board must be the « boss. » This attitude can even go as far as one nonprofit board member’s comment: « We tell the CEO exactly what to do. »

It appears that the restriction is considered a « best practice. » Some nonprofits move around it by naming the CEO an ex-official member of the board, a member without a vote. However, there is a « better practice, » available where permitted by legislation.

Developing An Even Better Practice in a Nonprofit

Start At The Top: Allow the CEO to hold the title of President/CEO and allow the senior volunteer to become board chair. This signals to staff and public that the board has full faith in the CEO as a professional manager. In addition, the change absolves the senior volunteer of potential financial liability, not unlike the volunteer who unwittingly received a $200,000 bill from the IRS because it appeared he had strong control of a bankrupt nonprofit’s finances and operations.

Ask The CEO: Make certain the CEO is willing and able to accept full responsibility for operations. Not all CEOs, designated as Executive Directors, want the increased responsibilities attached to such a title and to become a board member. These managers only feel comfortable with having the board micromanage operations and often openly discuss their reservations.

The CEO Becomes A Communications Nexus: Under the CEO’s guidance, board-staff contact takes place on task forces, strategic planning projects, at board orientations and at organization celebrations. It openly discourages the staff making « end runs » to board members, not a small problem in community-focused nonprofits

Brand Image: As a board director, the CEO can be more active in fund development. The board position and the title can easily help the CEO to build the organization’s public brand image through the clear public perceptions of the board’s choice to lead the organization. This provides leverage to make greater use of the board-CEO relationship required to develop funds. It can allow the CEO to be the spokesperson for the organization’s mission.

Peer Not Powerhouse: Probably descending from early religious nonprofits, its personnel may be seen by part of the public as not being « worldly. » They must be over-viewed by a group of laypersons that encounters the real world daily. The CEO, as a voting member and a team peer, takes on increasing importance to reducing these attitudes. As long as the CEO works successfully as a peer not a powerhouse, there should be substantial benefits to the organization.

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Les dix (10) plus importantes activités pour une gouvernance efficace *


Vous trouverez ci-dessous un checklist qui vous sera utile pour effectuer une révision de vos processus de gouvernance.

Bonne lecture. Vos commentaires sont les bienvenus.

 

Top Ten Steps to Improving Corporate Governance :

1.      Recognise that good governance is not just about compliance

Boards need to balance conformance (i.e. compliance with legislation, regulation and codes of practice) with performance aspects of the board’s work (i.e. improving the performance of the organisation through strategy formulation and policy making). As a part of this process, a board needs to elaborate its position and understanding of the major functions it performs as opposed to those performed by management. These specifics will vary from board to board. Knowing the role of the board and who does what in relation to governance goes a long way towards maintaining a good relationship between the board and management.

2.      Clarify the board’s role in strategy

It is generally accepted today that the board has a significant role to play in the formulation and adoption of the organisation’s strategic direction. The extent of the board’s contribution to strategy will range from approval at one end to development at the other. Each board must determine what role is appropriate for it to undertake and clarify this understanding with management.

3.      Monitor organisational performance

Monitoring organisational performance is an essential board function and ensuring legal compliance is a major aspect of the board’s monitoring role. It ensures that corporate decision making is consistent with the strategy of the organisation and with owners’ expectations. This is best done by identifying the organisation’s key performance drivers and establishing appropriate measures for determining success. As a board, the directors should establish an agreed format for the reports they monitor to ensure that all matters that should be reported are in fact reported.

4.      Understand that the board employs the CEO

In most cases, one of the major functions of the board is to appoint, review, work through, and replace (when necessary), the CEO. The board/CEO relationship is crucial to effective corporate governance because it is the link between the board’s role in determining the organisation’s strategic direction and management’s role in achieving corporate objectives.

5.      Recognise that the governance of risk is a board responsibility

Establishing a sound system of risk oversight and management and internal control is another fundamental role of the board. Effective risk management supports better decision making because it develops a deeper insight into the risk-reward trade-offs that all organisations face.

6.      Ensure the directors have the information they need

Better information means better decisions. Regular board papers will provide directors with information that the CEO or management team has decided they need. But directors do not all have the same informational requirements, since they differ in their knowledge, skills, and experience. Briefings, presentations, site visits, individual director development programs, and so on can all provide directors with additional information. Above all, directors need to be able to find answers to the questions they have, so an access to independent professional advice policy is recommended.

7.      Build and maintain an effective governance infrastructure

Since the board is ultimately responsible for all the actions and decisions of an organisation, it will need to have in place specific policies to guide organisational behaviour. To ensure that the line of responsibility between board and management is clearly delineated, it is particularly important for the board to develop policies in relation to delegations. Also, under this topic are processes and procedures. Poor internal processes and procedures can lead to inadequate access to information, poor communication and uninformed decision making, resulting in a high level of dissatisfaction among directors. Enhancements to board meeting processes, meeting agendas, board papers and the board’s committee structure can often make the difference between a mediocre board and a high performing board.

8.      Appoint a competent chairperson

Research has shown that board structure and formal governance regulations are less important in preventing governance breaches and corporate wrongdoing than the culture and trust created by the chairperson. As the “leader” of the board, the chairperson should demonstrate strong and acknowledged leadership ability, the ability to establish a sound relationship with the CEO, and have the capacity to conduct meetings and lead group decision-making processes.

9.      Build a skills-based board

What is important for a board is that it has a good understanding of what skills it has and those skills it requires. Where possible, a board should seek to ensure that its members represent an appropriate balance between directors with experience and knowledge of the organisation and directors with specialist expertise or fresh perspective. Directors should also be considered on the additional qualities they possess, their “behavioural competencies”, as these qualities will influence the relationships around the boardroom table, between the board and management, and between directors and key stakeholders.

10.     Evaluate board and director performance and pursue opportunities for improvement

Boards must be aware of their own strengths and weaknesses, if they are to govern effectively. Board effectiveness can only be gauged if the board regularly assesses its own performance and that of individual directors. Improvements to come from a board and director evaluation can include areas as diverse as board processes, director skills, competencies and motivation, or even boardroom relationships. It is critical that any agreed actions that come out of an evaluation are implemented and monitored. Boards should consider addressing weaknesses uncovered in board evaluations through director development programs and enhancing their governance processes.

Voir le site www.effectivegovernance.com.au

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Quels sont les grands enjeux de gouvernance ? | Six thèmes chauds ! *


En rappel, vous trouverez, ci-joint, une excellente publication de la NACD (National Association of Corporate Directors) qui présente les grands défis et les enjeux qui attendent les administrateurs de sociétés au cours des prochaines années.

Ce document est un recueil de textes publiés par les partenaires de la NACD : Heidrick & Struggles International, Inc., KPMG’s Audit Committee Institute, Marsh & McLennan Companies, NASDAQ OMX, Pearl Meyer & Partners et Weil, Gotshal & Manges LLP.

Vous y trouverez un ensemble d’articles très pertinents sur les sujets de l’heure en gouvernance. J’ai déjà publié un billet sur ce sujet le 23 juin 2013, en référence à cette publication.

Chaque année, la NACD se livre à cet exercice et publie un document très prisé !

Voici comment les firmes expertes se sont répartis les thèmes les plus « hot » en gouvernance. Bonne lecture.

Boardroom, Tremont Grand
Boardroom, Tremont Grand (Photo credit: Joel Abroad)

(1) What to Do When an Activist Investor Comes Calling par Heidrick & Struggle

(2) KPMG’s Audit Committee Priorities for 2013 par KPMG’s Audit Committee Institute

(3) Board Risk Checkup—Are You Ready for the Challenges Ahead ? par Marsh & McLennan Companies

(4) Boardroom Discussions par NASDAQ OMX

(5) Paying Executives for Driving Long-Term Success par Pearl Meyer & Partners

(6) What Boards Should Focus on in 2013 par Weil, Gotshal and Manges, LLP

NACD Insights and Analysis – Governance Challenges: 2013 and Beyond

Today, directors are operating in a new environment. Shareholders, regulators, and stakeholders have greater influence on the boardroom than ever before. In addition, risks and crisis situations are occurring with greater frequency and amplitude. Directors have a responsibility to ensure their companies are prepared for these challenges—present and future.This compendium provides insights and practical guidance from the nation’s leading boardroom experts—the National Association of Corporate Directors’ (NACD’s) strategic content partners—each recognized as a thought leader in their respective fields of corporate governance.

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Article relié :

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Quelles sont les qualités d’un président de conseil d’administration (PCA) exceptionnel ? *


Voici un rapport de recherche publié par la firme Alvarez & Marsal, sur les qualités d’un bon président de conseil d’administration (PCA).

L’étude présente les résultats des entrevues menées auprès de 22 PCA des plus grandes sociétés publiques britanniques qui ont œuvrés avec plus de 120 PCA dans leurs carrières.

Cette lecture, vraiment fascinante, montre clairement les qualités des PCA qui sont considérées comme exceptionnelles par leurs pairs. Ci-dessous, un bref extrait du rapport.

What makes an exceptional Chairman ?

« Our research has identified the key attributes displayed by exceptional chairmen in challenging times. Although most difficult to maintain during periods of duress, these characteristics are displayed throughout a chairman’s tenure and across all aspects of their management of the business. We have also compared these attributes with the guidance for chairmen provided by the Higgs Report and the more recent guidance note published by the Financial Reporting Council. This emphasises that ‘good boards are created by good chairmen’ and the importance of the chairman demonstrating ‘ethical leadership.’ In its detail, the guidance provides lists detailing the chairman’s role, rather than the qualities which come out of our research.

Alan Greenspan, Chairman of the Board of Gover...
Alan Greenspan, Chairman of the Board of Governors of the Federal Reserve, 1987-2006 (Photo credit: Wikipedia)

Firstly, and most importantly, an exceptional chairman understands the business, its culture, people and processes. This understanding encompasses recognising and embodying the values of the business as much as having knowledge of the business operations and the marketplace. An exceptional chairman also understands the wider industry and prepares the company for all eventualities, from further market disruption to opportunities to improve competitiveness. This is based on their deep knowledge of the company and sector. Extensive knowledge of a sector or type of sector (e.g. heavy manufacturing) is as important as the chairman’s ability to apply his or her accumulated experiences into effecting transformational change and preparing the business for future challenges.

Secondly, exceptional chairmen never consider themselves a one-person success. They create strong teams that have real influence on the company’s direction by building an effective board of non-execs and establishing a complementary working relationship with the CEO and their team. They implement change through the CEO, but are ready and able to step in at the right time to provide air cover to alleviate pressure. In short, they provide strong active leadership of the board.

Not afraid to take tough decisions in adversity, this type of chairman has an infectious enthusiasm and commitment to change which has a ripple effect, creating a ‘can-do’ attitude throughout the company. With internal stakeholders on board, the chairman uses strong communication skills to engage shareholders and other external stakeholders with change ».

L’article présente 8 aspects qui caractérisent les présidents de conseil qui ont du succès. Lisez la suite dans cet excellent rapport.

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Un guide essentiel pour comprendre et enseigner la gouvernance | Version française *


Plusieurs administrateurs et formateurs me demandent de leur proposer un document de vulgarisation sur le sujet de la gouvernance. J’ai déjà diffusé sur mon blogue un guide à l’intention des journalistes spécialisés dans le domaine de la gouvernance des sociétés à travers le monde.

Il a été publié par le Global Corporate Governance Forum et International Finance Corporation (un organisme de la World Bank) en étroite coopération avec International Center for Journalists.

Je n’ai encore rien vu de plus complet et de plus pertinent sur la meilleure manière d’appréhender les multiples problématiques reliées à la gouvernance des entreprises mondiales. La direction de Global Corporate Governance Forum m’a fait parvenir le document en français le 14 février.

Qui dirige l’entreprise : Guide pratique de médiatisation du gouvernement d’entreprise – document en français

 

Ce guide est un outil pédagogique indispensable pour acquérir une solide compréhension des diverses facettes de la gouvernance des sociétés. Les auteurs ont multiplié les exemples de problèmes d’éthiques et de conflits d’intérêts liés à la conduite des entreprises mondiales. On apprend aux journalistes économiques – et à toutes les personnes préoccupées par la saine gouvernance – à raffiner les investigations et à diffuser les résultats des analyses effectuées.

Je vous recommande fortement de lire le document, mais aussi de le conserver en lieu sûr car il est fort probable que vous aurez l’occasion de vous en servir.

Vous trouverez ci-dessous quelques extraits de l’introduction à la version anglaise de l’ouvrage que j’avais publiée antérieurement.

Who’s Running the Company ? A Guide to Reporting on Corporate Governance

 

À propos du Guide

English: Paternoster Sauqre at night, 21st May...

« This Guide is designed for reporters and editors who already have some experience covering business and finance. The goal is to help journalists develop stories that examine how a company is governed, and spot events that may have serious consequences for the company’s survival, shareholders and stakeholders. Topics include the media’s role as a watchdog, how the board of directors functions, what constitutes good practice, what financial reports reveal, what role shareholders play and how to track down and use information shedding light on a company’s inner workings. Journalists will learn how to recognize “red flags,” or warning  signs, that indicate whether a company may be violating laws and rules. Tips on reporting and writing guide reporters in developing clear, balanced, fair and convincing stories.

Three recurring features in the Guide help reporters apply “lessons learned” to their own “beats,” or coverage areas:

– Reporter’s Notebook: Advise from successful business journalists

– Story Toolbox:  How and where to find the story ideas

– What Do You Know? Applying the Guide’s lessons

Each chapter helps journalists acquire the knowledge and skills needed to recognize potential stories in the companies they cover, dig out the essential facts, interpret their findings and write clear, compelling stories:

  1. What corporate governance is, and how it can lead to stories. (Chapter 1, What’s good governance, and why should journalists care?)
  2. How understanding the role that the board and its committees play can lead to stories that competitors miss. (Chapter 2, The all-important board of directors)
  3. Shareholders are not only the ultimate stakeholders in public companies, but they often are an excellent source for story ideas. (Chapter 3, All about shareholders)
  4. Understanding how companies are structured helps journalists figure out how the board and management interact and why family-owned and state-owned enterprises (SOEs), may not always operate in the best interests of shareholders and the public. (Chapter 4, Inside family-owned and state-owned enterprises)
  5. Regulatory disclosures can be a rich source of exclusive stories for journalists who know where to look and how to interpret what they see. (Chapter 5, Toeing the line: regulations and disclosure)
  6. Reading financial statements and annual reports — especially the fine print — often leads to journalistic scoops. (Chapter 6, Finding the story behind the numbers)
  7. Developing sources is a key element for reporters covering companies. So is dealing with resistance and pressure from company executives and public relations directors. (Chapter 7, Writing and reporting tips)

 

Each chapter ends with a section on Sources, which lists background resources pertinent to that chapter’s topics. At the end of the Guide, a Selected Resources section provides useful websites and recommended reading on corporate governance. The Glossary defines terminology used in covering companies and corporate governance ».

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La gouvernance dans tous ses états | Huit (8) articles parus dans Lesaffaires.com


Voici une série de huit articles, publiés le 31 mars 2014 par les experts du Collège des administrateurs de sociétés (CAS) dans le volet Dossier de l’édition Les Affaires.com

Découvrez comment les entreprises et les administrateurs doivent s’adapter afin de tirer profit des meilleures pratiques.

  1. Une bonne gouvernance, c’est aussi pour les PME
  2. Les défis de la gouvernance à l’ère du numérique
  3. La montée de l’activisme des actionnaires en six questions
  4. Gouvernance : 12 tendances à surveiller
  5. Gouvernance : huit principes à respecter
  6. Conseils d’administration : la diversité, mode d’emploi
  7. Les administrateurs doivent-ils développer leurs compétences ?
  8. Vous souhaitez occuper un poste sur un conseil d’administration ?

Vos commentaires sont appréciés. Bonne lecture !

La gouvernance dans tous ses états | Huit articles parus dans Lesaffaires.com

 

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Une bonne gouvernance, c’est aussi pour les PME

Une entrevue avec M. Réjean Dancause, président et directeur général du Groupe Dancause et Associés inc.

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Les défis de la gouvernance à l’ère du numérique

Une entrevue avec M. Gilles Bernier, directeur des programmes du Collège des administrateurs de sociétés

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La montée de l’activisme des actionnaires en six questions

Une entrevue avec M. Jean Bédard, titulaire de la Chaire de recherche en gouvernance de sociétés, Université Laval

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Gouvernance : 12 tendances à surveiller

Une entrevue avec M. Jacques Grisé, auteur du blogue jacquesgrisegouvernance.com

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Gouvernance : huit principes à respecter

Une entrevue avec M. Richard Drouin, avocat-conseil, McCarthy Tétrault

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Conseils d’administration : la diversité, mode d’emploi

Une entrevue avec Mme Nicolle Forget, administratrice de sociétés

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Les administrateurs doivent-ils développer leurs compétences?

Une entrevue avec Mme Louise Champoux-Paillé, administratrice de sociétés et présidente du …

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Vous souhaitez occuper un poste sur un conseil d’administration ?

Une entrevue avec M. Richard Joly, président de Leaders et Cie

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La bonne gouvernance selon Munger, vice-président du C.A. de Berkshire *


Aujourd’hui, je vous propose une très intéressante lecture publiée par David F. Larcker et Brian Tayan, de la  Stanford Graduate School of Business qui porte sur la conception que se fait Charles Munger de la bonne gouvernance des sociétés.

Les auteurs nous proposent de répondre à trois questions relatives à la position de Munger, vice-président du conseil de Berkshire :

1. Le système de gouvernance basé sur la confiance avancé par Munger pourrait-il s’appliquer à différents types d’organisations ?

2. Quelles pratiques de gouvernance sont-elles nécessaires et quelles pratiques sont-elles superflues ?

3. Comment s’assurer que la culture organisationnelle survivra à un processus de succession du PCD ?

À la suite de la lecture de l’article ci-dessous, quelles seraient vos réponses à ces questions.

Voici un résumé de la pensée de Munger, suivi d’un court extrait. Bonne lecture !

Charlie Munger

Berkshire Hathaway Vice Chairman Charlie Munger is well known as the partner of CEO Warren Buffett and also for his advocacy of “multi-disciplinary thinking” — the application of fundamental concepts from across various academic disciplines to solve complex real-world problems. One problem that Munger has addressed over the years is the optimal system of corporate governance.
 
Munger advocates that corporate governance systems become more simple, rather than more complex, and rely on trust rather than compliance to instill ethical behavior in employees and executives. He advocates giving more power to a highly capable and ethical CEO, and taking several steps to improve the culture of the organization to reduce the risk of self-interested behavior.

Corporate Governance According to Charles T. Munger

How should an organization be structured to encourage ethical behavior among organizational participants and motivate decision-making in the best interest of shareholders? His solution is unconventional by the standards of governance today and somewhat at odds with regulatory guidelines. However, the insights that Munger provides represent a contrast to current “best practices” and suggest the potential for alternative solutions to improve corporate performance and executive behavior.

Trust-Based Governance

The need for a governance system is based on the premise that individuals working in a firm are selfinterested and therefore willing to take actions to further their own interest at the expense of the organization’s interests. To discourage this tendency, companies implement a series of carrots (incentives) and sticks (controls). The incentives might be monetary, such as performance-based compensation that aligns the financial interest of executives with shareholders. Or they might be or cultural, such as organizational norms that encourage certain behaviors. The controls include policies and procédures to limit malfeasance and oversight mechanisms to review executive decisions.

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Histoire récente de l’essor des investisseurs activistes | Conditions favorables et avenir prévisible ? *


Ce matin, je vous convie à une lecture révélatrice des facteurs qui contribuent aux changements de fond observés dans la gouvernance des grandes sociétés cotées, lesquels sont provoqués par les interventions croissantes des grands investisseurs activistes.

Cet article de quatre pages, publié par John J. Madden de la firme Shearman & Sterling, et paru sur le blogue du Harvard Law School Forum on Corporate Governance and Financial Regulation, présente les raisons de l’intensification de l’influence des investisseurs dans la stratégie et la direction des entreprises, donc de la gouvernance, un domaine du ressort du conseil d’administration, représentants des actionnaires … et des parties prenantes.

English: Study on alternative investments by i...
English: Study on alternative investments by institutional investors. (Photo credit: Wikipedia)

Après avoir expliqué l’évolution récente dans le monde de la gouvernance, l’auteur brosse un tableau plutôt convainquant des facteurs d’accélération de l’influence des activistes eu égard aux orientations stratégiques.

Les raisons qui expliquent ces changements peuvent être résumées de la manière suivante :

  1. Un changement d’attitude des grands investisseurs, représentant maintenant 66 % du capital des grandes corporations, qui conduit à des intérêts de plus en plus centrés sur l’accroissement de la valeur ajoutée pour les actionnaires;
  2. Un nombre accru de campagnes (+ de 50 %) initiées par des activistes lesquelles se traduisent par des victoires de plus en plus éclatantes;
  3. Un retour sur l’investissement élevé (13 % entre 2009 et 2012) accompagné par des méthodes analytiques plus sophistiquées et plus crédibles (livres blancs);
  4. Un accroissement du capital disponible notamment par l’apport de plus en plus grand des investisseurs institutionnels (fonds de pension, compagnies d’assurance, fonds commun de placement, caisses de retraite, etc.);
  5. Un affaiblissement dans les moyens de défense des C.A. et une meilleure communication entre les actionnaires;
  6. Un intérêt de plus en plus marqué des C.A. et de la direction par un engagement avec les investisseurs activistes.

 

À l’avenir, les activistes vont intensifier leurs efforts pour exiger des changements organisationnels significatifs (accroissement des dividendes, réorganisation des unités d’affaires, modification des règles de gouvernance, présence sur les conseils, séparation des rôles de PCD et PCA, alignement de la rémunération des dirigeants avec la performance, etc.).

Ci-dessous, un extrait des passages les plus significatifs. Bonne lecture !

The Evolving Direction and Increasing Influence of Shareholder Activism

One of the signal developments in 2012 was the emerging growth of the form of shareholder activism that is focused on the actual business and operations of public companies. We noted that “one of the most important trendline features of

2012 has been the increasing amount of strategic or operational activism. That is, shareholders pressuring boards not on classic governance subjects but on the actual strategic direction or management of the business of the corporation.”… Several of these reform initiatives of the past decade continue to be actively pursued. More recently, however, the most significant development in the activism sphere has been in strategically-focused or operationally-focused activism led largely by hedge funds.

The 2013 Acceleration of “Operational” Activism

Some of this operational activism in the past few years was largely short-term return focused (for example, pressing to lever up balance sheets to pay extraordinary dividends or repurchase shares), arguably at the potential risk of longer-term corporate prosperity, or simply sought to force corporate dispositions; and certainly there continues to be activism with that focus. But there has also emerged another category of activism, principally led by hedge funds, that brings a sophisticated analytical approach to critically examining corporate strategy and capital management and that has been able to attract the support of mainstream institutional investors, industry analysts and other market participants. And this growing support has now positioned these activists to make substantial investments in even the largest public companies. Notable recent examples include ValueAct’s $2.2 billion investment in Microsoft (0.8%), Third Point’s $1.4 billion investment in Sony (7%), Pershing Square’s $2 billion investment in Procter & Gamble (1%) and its $2.2 billion investment in Air Products & Chemicals (9.8%), Relational Investor’s $600 million investment in PepsiCo (under 1%), and Trian Fund Management’s investments of $1.2 billion in DuPont (2.2%) and of more than $1 billion in each of PepsiCo and Mondelez. Interestingly, these investors often embark on these initiatives to influence corporate direction and decision-making with relatively small stakes when measured against the company’s total outstanding equity—as in Microsoft, P&G, DuPont and PepsiCo, for example; as well as in Greenlight Capital’s 1.3 million share investment in Apple, Carl Icahn’s 5.4% stake in Transocean, and Elliot Management’s 4.5% stake in Hess Corp.

In many cases, these activists target companies with strong underlying businesses that they believe can be restructured or better managed to improve shareholder value. Their focus is generally on companies with underperforming share prices (often over extended periods of time) and on those where business strategies have failed to create value or where boards are seen as poor stewards of capital.

Reasons for the Current Expansion of Operational Activism

Evolving Attitudes of Institutional Investors.

… Taken together, these developments have tended to test the level of confidence institutional investors have in the ability of some boards to act in a timely and decisive fashion to adjust corporate direction, or address challenging issues, when necessary in the highly competitive, complex and global markets in which businesses operate. And they suggest a greater willingness of investors to listen to credible external sources with new ideas that are intelligently and professionally presented.

Tangible evidence of this evolution includes the setting up by several leading institutional investors such as BlackRock, CalSTRS and T. Rowe Price of their own internal teams to assess governance practices and corporate strategies to find ways to improve corporate performance. As the head of BlackRock’s Corporate Governance and Responsible Investor team recently commented, “We can have very productive and credible conversations with managements and boards about a range of issues—governance, performance and strategy.”

Increasing Activist Campaigns Generally; More Challenger Success. The increasing number of activist campaigns challenging incumbent boards—and the increasing success by challengers—creates an encouraging market environment for operational activism. According to ISS, the resurgence of contested board elections, which began in 2012, continued into the 2013 proxy season. Proxy contests to replace some or all incumbent directors went from 9 in the first half of 2009 to 19 in the first half of 2012 and 24 in the first half of 2013. And the dissident win rate has increased significantly, from 43% in 2012 to 70% in 2013.  Additionally, in July 2013, Citigroup reported that the number of $1 billion + activist campaigns was expected to reach over 90 for 2013, about 50% more than in 2012.

Attractive Investment Returns; Increasing Sophistication and Credibility. While this form of activism has certainly shown mixed results in recent periods (Pershing Square’s substantial losses in both J.C. Penney and Target have been among the most well-publicized examples of failed initiatives), the overall recent returns have been strong. Accordingly to Hedge Fund Research in Chicago, activist hedge funds were up 9.6% for the first half of 2013, and they returned an average of nearly 13% between 2009 and 2012.

In many instances, these activists develop sophisticated and detailed business and strategic analyses—which are presented in “white papers” that are provided to boards and managements and often broadly disseminated—that enhance their credibility and help secure the support, it not of management, of other institutional shareholders.

Increasing Investment Capital Available; Greater Mainstream Institutional Support. The increasing ability of activist hedge funds to raise new money not only bolsters their firepower, but also operates to further solidify the support they garner from the mainstream institutional investor community (a principal source of their investment base). According to Hedge Fund Research, total assets under management by activist hedge funds has doubled in the past four years to $84 billion today. And through August this year their 2013 inflows reached $4.7 billion, the highest inflows since 2006.  Particularly noteworthy in this regard, Pershing Square’s recent $2.2 billion investment in Air Products & Chemicals was funded in part with capital raised for a standalone fund dedicated specifically to Air Products, without disclosing the target’s name to investors.

In addition to making capital available, mainstream institutions are demonstrating greater support for these activists more generally. In a particularly interesting vote earlier this year, at the May annual meeting of Timken Co., 53% of the shareholders voting supported the non-binding shareholder proposal to split the company in two, which had been submitted jointly by Relational Investors (holding a 6.9% stake) and pension fund CalSTRS (holding 0.4%). To build shareholder support for their proposal, Relational and CalSTRS reached out to investors both in person and through the internet. Relational ran a website (unlocktimken . com) including detailed presentations and supportive analyst reports. They also secured the support of ISS and Glass Lewis. Four months after the vote, in September, Timken announced that it had decided to spin off its steel-making business.

The Timken case is but one example of the leading and influential proxy advisory firms to institutional investors increasingly supporting activists. Their activist support has been particularly noticeable in the context of activists seeking board representation in nominating a minority of directors to boards.

These changes suggest a developing blurring of the lines between activists and mainstream institutions. And it may be somewhat reminiscent of the evolution of unsolicited takeovers, which were largely shunned by the established business and financial communities in the early 1980s, although once utilized by a few blue-chip companies they soon became a widely accepted acquisition technique.

Weakened Board-Controlled Defenses; Increasing Communication Among Shareholders. The largely successful efforts over the past decade by certain pension funds and other shareholder-oriented organizations to press for declassifying boards, redeeming poison pills and adopting majority voting in director elections have diminished the defenses available to boards in resisting change of control initiatives and other activist challenges. Annual board elections and the availability of “withhold” voting in the majority voting context increases director vulnerability to investor pressure.

And shareholders, particularly institutional shareholders and their representative organizations, are better organized today for taking action in particular situations. The increasing and more sophisticated forms of communication among shareholders—including through the use of social media—is part of the broader trend towards greater dialogue between mainstream institutions and their activist counterparts. In his recent op-ed article in The Wall Street Journal, Carl Icahn said he would use social media to make more shareholders aware of their rights and how to protect them, writing that he had set up a Twitter account for that purpose (with over 80,000 followers so far) and that he was establishing a forum called the Shareholders Square Table to further these aims.

Corporate Boards and Managements More Inclined to Engage with Activists. The several developments referenced above have together contributed to the greater willingness today of boards and managements to engage in dialogue with activists who take investments in their companies, and to try to avoid actual proxy contests.

One need only look at the recent DuPont and Microsoft situations to have a sense of this evolution toward engagement and dialogue. After Trian surfaced with its investment in DuPont, the company’s spokesperson said in August 2013: “We are aware of Trian’s investment and, as always, we routinely engage with our shareholders and welcome constructive input. We will evaluate any ideas Trian may have in the context of our ongoing initiatives to build a higher value, higher growth company for our shareholders.” Also in August, Microsoft announced its agreement with ValueAct to allow the activist to meet regularly with the company’s management and selected directors and give the activist a board seat next year; thereby avoiding a potential proxy contest for board representation by ValueAct. Soon thereafter, on September 17, Microsoft announced that it would raise its quarterly dividend by 22% and renew its $40 billion share buyback program; with the company’s CFO commenting that this reflected Microsoft’s continued commitment to returning cash to its shareholders.

What to Expect Ahead

The confluence of the factors identified above has accelerated the recent expansion of operational activism, and there is no reason in the current market environment to expect that this form of activism will abate in the near term. In fact, the likelihood is that it will continue to expand… Looking ahead, we fully expect to see continuing efforts to press for the structural governance reforms that have been pursued over the past several years. Campaigns to separate the Chair and CEO roles at selected companies will likely continue to draw attention as they did most prominently this year at JPMorgan Chase. And executive compensation will remain an important subject of investor attention, and of shareholder proposals, at many companies where there is perceived to be a lack of alignment between pay and performance. We can also expect that the further development of operational activism, and seeing how boards respond to it, will be a central feature of the governance landscape in the year ahead.

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Finding Value in Shareholder Activism (clsbluesky.law.columbia.edu)

The Corporate Social Responsibility Report and Effective Stakeholder Engagement (venitism.blogspot.com)

The Evolving Direction and Increasing Influence of Shareholder Activism (blogs.law.harvard.edu)

Shareholder activism on the rise in Canada (business.financialpost.com)

Dealing With Activist Hedge Funds (blogs.law.harvard.edu)

American Activist Investors Get Ready To Invade Europe (forbes.com)

Activist Investors Help Companies, Not Workers – Bloomberg (bloomberg.com)

The Separation of Ownership from Ownership (blogs.law.harvard.edu)

Réflexions capitales pour les Boards en 2014 – The Harvard Law School (jacquesgrisegouvernance.com)

Shareholder Activism as a Corrective Mechanism in Corporate Governance by Paul Rose, Bernard S. Sharfman (togovern.wordpress.com)

Dix leçons tirées d’une multitude d’entrevues avec des PCD de PME **


Quelles leçons peut-on tirer des entrevues avec les PCD (CEO) d’entreprises de petites capitalisations. C’est ce que nous présente Adam J. Epstein*, un spécialiste de « hedge fund » qui investit des centaines de millions de dollars dans les petites entreprises. L’article a été publié dans mc2MicroCap par Ian Cassel.

J’ai trouvé les conseils très pertinents pour les personnes intéressées à connaître la réalité des évaluations d’entreprises par des investisseurs privés. Qu’en pensez-vous ?

10 Lessons Learned from Interviewing Hundreds of MicroCap CEOs

1)    Preparation – there is no reason to waste your time and someone else’s by sitting down with a CEO to discuss their company without preparing – really preparing.  To me, “really preparing” doesn’t mean looking at Yahoo Finance for a few minutes in the taxi on the way to the meeting, or flipping through the company’s PowerPoint on your phone.  That kind of preparation is akin to walking up a few flights of stairs with some grocery bags to get ready for climbing Mt. Rainier.  To be really prepared for a first meeting means reading/skimming the most recent 10K, the most recent 10Q, the most recent proxy filing, the management presentation, any previous management presentations (more on this later), a recent sell-side company or industry report, and an Internet search of the management team’s backgrounds (with particular emphasis on any prior SEC, NASD, or other state/federal legal problems).  It’s hard to overemphasize how many would-be micro-cap investing disasters can be headed off at the pass by reading what’s said, and not said, and then having the opportunity to ask the CEO directly about what you’ve found.

Stream Near Mt Rainier

2)    Non-Starters – for better or worse, the micro-cap world is home to some “colorful” management teams.  After all of the time served in this regard, absolutely nothing surprises me anymore.  I have found CEOs who were simultaneously running 3 companies, CEOs who were banned from running a public company by the SEC, management presentations that were largely plagiarized, CEOs who shouted profanities in response to basic questions about their “skin in the game,” and CEOs who not only didn’t understand Reg. FD, but clearly didn’t even know it existed.  When in doubt, it’s much better not to invest at all than to make a bad investment; fortunately there are always thousands of other companies to consider.

3)    Company .PPT – these presentations speak volumes about what kind of company you are dealing with if you’re paying attention: a) my colleagues and I came up with a golden rule during my institutional investing tenure, namely that the length of a .ppt presentation is, more often than not, inversely proportional to the quality of the micro-cap company being presented (i.e., any micro-cap company that can’t be adequately presented in less than 20 slides is a problem, and 15 is even better); b) if the slides are too complex to understand on a standalone basis then either the company has a problem or you’re about to invest in something you don’t sufficiently understand – neither is good; c) NEO bios, market information, service/product/IP, strategy, financials, and use of proceeds should all receive equal billing (when buying a house, would you go and visit a house with an online profile that only features pictures of the front yard and the garage?); d) .ppt formatting and spelling/syntax problems are akin to showing up at an important job interview with giant pieces of spinach in your teeth; e) when reviewing use of proceeds (for a prospective financing) or milestones, look up prior investor presentations to see how well they did with prior promises – history often repeats itself; f) treat forward looking projections for what they typically are – fanciful at best, and violations of Reg. FD at worst; and g) micro-cap companies that flaunt celebrities as directors, partners, or investors should be approached cautiously.

4)    NEO Bios – as Ian Cassel often points out quite rightly in my opinion, micro-cap investing is an exercise in wagering on jockeys more than horses.  One of the principal ways prospective investors have to assess jockeys is the manner in which professional backgrounds are set forth; i.e., management bios.  Like a company .ppt, bios of named executive officers speak volumes about the people being described. Here are some things to look out for: a) bios that don’t contain specific company names (at least for a 10 year historic period) typically don’t for a reason, and it’s unlikely to be positive (e.g., “Mr. Smith has held senior management roles with several large technology companies”); b) it’s a good idea to compare SEC bios with bios you might find for the same people on other websites (remember the “three company CEO” referred to earlier?); c) bios that don’t contain any educational references or only highlight executive programs at Harvard, Wharton, Stanford, etc.; d) company websites that don’t have any management/director bios (surprising how many there are); and e) CEOs and CFOs who have never held those jobs before in a public company (to be clear, lots of micro-cap NEOs are “first-timers,” but it’s something you should at least factor into the risk profile of the investment).

5)    Management Conduct – just as management bios speak volumes, so does their conduct at in person one-on-one meetings.  More specifically: a) organized, professional corporate leaders rarely look disheveled or have bad hygiene; b) service providers chosen by companies also represent the company, so the previous observation applies to bankers/lawyers as well; c) CEOs who are overly chatty about non-business issues might not be keen to talk about their companies; d) if a CEO seems glued to their .ppt presentation (i.e., essentially just reading you the slides), tell them to close their laptops and just talk about the company with no visual aids – you will learn an awful lot about them in the ensuing 5 minutes; e) be on the lookout for NEOs or service providers cutting each other off, disagreeing with each other, or talking over one another;  f) when asking questions of the CEO or CFO watch their body language – moving around in their seats, running hands through their hair, perspiration, and less eye contact are nonverbal signs of duress (it’s one of the reasons why in-person meetings with management are always preferable to phone calls); g) if there are more than one NEOs in attendance, are they listening to each other (it’s rarely a great sign when other execs are looking at their phones during meetings); h) is the CEO providing careful, thoughtful answers or are they shooting from the hip – loose lips virtually always sink ships; i) did the CEO answer any questions with “I don’t know” – even great CEOs can’t possibly know the answer to every question about their companies; and j) something partially tongue-in-cheek just to think about – we know from everyday life that when someone starts a sentence with “with all due respect” what inevitably  follows is, well, something disrespectful, and when a CEO repeatedly says “to be honest” what inevitably follows is….

6)    Service Providers – micro-cap service providers (bankers, lawyers, auditors, IR firms, etc.) can run the gamut from highly professional to so bad that they can actually jeopardize companies with their advice.  While it certainly can take a while to learn “the good, the bad, and the ugly” in the micro-cap ecosystem, you can learn a lot about the CEO by asking him/her to take a few minutes to explain why the company’s service providers are the best choices for the shareholders.  It perhaps goes without saying that if a CEO can’t speak artfully, and convincingly in this regard, then buyer beware.

7)    Corporate Governance – spans the full continuum in micro-cap companies from top-notch to nothing more than a mirage.  One way to quickly ferret out which flavor of governance you’re dealing with is to ask a CEO to succinctly set forth the company’s strategy (i.e., goals, risks, opportunities, customers, etc.), and subsequently ask the CEO to describe how each seated director assists with the fundamental elements of achieving that strategy.  Though oversimplified, material disconnects in this regard are very likely to illustrate some governance challenges.  Also, ask the CEO how each of the directors came to the company; if all of the directors were brought to the company by the CEO, it’s fair to ask the CEO how confident an investor should be that the board is suitably independent to monitor the CEOs performance (one of the principal roles of all boards).

8)    Public Company IQ – easily one of the biggest problems with investing in the micro-cap arena is the conspicuous lack of (relevant, successful) capital markets and corporate finance experience in boardrooms and C-suites.  As alluded to earlier, it’s a fact of life that a large percentage of micro-cap officers and directors lack appreciable tenures in shepherding small public companies (to be clear, this doesn’t mean they aren’t smart, successful, and sophisticated, it just means they haven’t had lots of experience in small public companies).  Unlike larger public companies, small public companies can execute relatively well, and still toil in obscurity creating little or no value for shareholders.   It’s a good idea to evaluate the same when meeting with management, because companies with low “public company IQs” are more likely to underperform all else being equal.  Be on the lookout for CEOs who: a) can’t articulate a sensible strategy for maintaining or increasing trading volume; b) seem to regularly undertake financings that are more dilutive than similarly situated peer companies; c) frequently authorize the issuance of press releases that don’t appear to contain material information; d) blame some or all of their capital markets challenges on short-seller/market-making conspiracy theories; and e) can’t name the company’s largest 5 shareholders, their approximate holdings, and the last time he/she spoke to each.

9)    Follow-Up – CEOs who promise to follow-up after meetings with clarified answers, customer references, or more information but don’t are tacitly underscoring for you that they are either disorganized, disingenuous, don’t care about investors or all three.  The opposite is also not good; for example, if the company’s internal or external IR professionals subsequently convey information that seems inappropriate (from a Reg. FD standpoint) – it probably is.

10) Cautionary Note – Bernard Madoff undoubtedly would have passed these tests and a lot more with flying colors.  Sometimes the “bad guys” are really smart and charming and you’re going to either lose most of your money or get defrauded, or both. It’s happened to me, and it’s maddening and humbling at the same time.  Hence, the apt phrase: high risk, high return.

It’s easy, in my experience anyway, to get so skeptical about micro-cap companies that it can be paralyzing.  But, just when you’re about to throw in the towel, along comes a compelling growth prospect run by management with as much integrity and skill as the day is long, and it serves as a poignant reminder of everything that’s great about investing in small public companies.

Like most “best-of” lists, this isn’t intended to be exhaustive by any stretch of the imagination.  In addition to making money and promoting US jobs/innovation, one of the best parts of investing in small public companies in my opinion is continuing to hone the craft, and learn from other investors and their experiences.  Accordingly, add/subtract per your own experiences, and happy hunting.

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*Adam J. Epstein advises small-cap boards through his firm, Third Creek Advisors, LLC, is a National Association of Corporate Directors Board Leadership Fellow, and the author of The Perfect Corporate Board: A Handbook for Mastering the Unique Challenges of Small-Cap Companies, (McGraw Hill, 2012).  He was co-founder and principal of Enable Capital Management, LLC.

** En reprise

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La gouvernance dans tous ses états | Huit articles parus dans Lesaffaires.com


Voici une série de huit articles, publiés le 31 mars 2014 par les experts du Collège des administrateurs de sociétés (CAS) dans le volet Dossier de l’édition Les Affaires.com

Découvrez comment les entreprises et les administrateurs doivent s’adapter afin de tirer profit des meilleures pratiques. Vos commentaires sont appréciés. Bonne lecture !

La gouvernance dans tous ses états | Huit articles parus dans Lesaffaires.com

 

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Une bonne gouvernance, c’est aussi pour les PME

Une entrevue avec M. Réjean Dancause, président et directeur général du Groupe Dancause et Associés inc.

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Les défis de la gouvernance à l’ère du numérique

Une entrevue avec M. Gilles Bernier, directeur des programmes du Collège des administrateurs de sociétés

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La montée de l’activisme des actionnaires en six questions

Une entrevue avec M. Jean Bédard, titulaire de la Chaire de recherche en gouvernance de sociétés, Université Laval

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Gouvernance : 12 tendances à surveiller

Une entrevue avec M. Jacques Grisé, auteur du blogue jacquesgrisegouvernance.com

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Gouvernance : huit principes à respecter

Une entrevue avec M. Richard Drouin, avocat-conseil, McCarthy Tétrault

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Conseils d’administration : la diversité, mode d’emploi

Une entrevue avec Mme Nicolle Forget, administratrice de sociétés

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Les administrateurs doivent-ils développer leurs compétences?

Une entrevue avec Mme Louise Champoux-Paillé, administratrice de sociétés et présidente du …

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Vous souhaitez occuper un poste sur un conseil d’administration ?

Une entrevue avec M. Richard Joly, président de Leaders et Cie

La bonne gouvernance selon Munger, vice-président du C.A. de Berkshire


Aujourd’hui, je vous propose une très intéressante lecture publiée par David F. Larcker et Brian Tayan, de la  Stanford Graduate School of Business qui porte sur la conception que se fait Charles Munger de la bonne gouvernance des sociétés.

Les auteurs nous proposent de répondre à trois questions relatives à la position de Munger, vice-président du conseil de Berkshire :

1. Le système de gouvernance basé sur la confiance avancé par Munger pourrait-il s’appliquer à différents types d’organisations ?

2. Quelles pratiques de gouvernance sont-elles nécessaires et quelles pratiques sont-elles superflues ?

3. Comment s’assurer que la culture organisationnelle survivra à un processus de succession du PCD ?

À la suite de la lecture de l’article ci-dessous, quelles seraient vos réponses à ces questions.

Voici un résumé de la pensée de Munger, suivi d’un court extrait. Bonne lecture !

Charlie Munger

Berkshire Hathaway Vice Chairman Charlie Munger is well known as the partner of CEO Warren Buffett and also for his advocacy of “multi-disciplinary thinking” — the application of fundamental concepts from across various academic disciplines to solve complex real-world problems. One problem that Munger has addressed over the years is the optimal system of corporate governance.
 
Munger advocates that corporate governance systems become more simple, rather than more complex, and rely on trust rather than compliance to instill ethical behavior in employees and executives. He advocates giving more power to a highly capable and ethical CEO, and taking several steps to improve the culture of the organization to reduce the risk of self-interested behavior.

Corporate Governance According to Charles T. Munger

How should an organization be structured to encourage ethical behavior among organizational participants and motivate decision-making in the best interest of shareholders? His solution is unconventional by the standards of governance today and somewhat at odds with regulatory guidelines. However, the insights that Munger provides represent a contrast to current “best practices” and suggest the potential for alternative solutions to improve corporate performance and executive behavior.

Trust-Based Governance

The need for a governance system is based on the premise that individuals working in a firm are selfinterested and therefore willing to take actions to further their own interest at the expense of the organization’s interests. To discourage this tendency, companies implement a series of carrots (incentives) and sticks (controls). The incentives might be monetary, such as performance-based compensation that aligns the financial interest of executives with shareholders. Or they might be or cultural, such as organizational norms that encourage certain behaviors. The controls include policies and procédures to limit malfeasance and oversight mechanisms to review executive decisions.

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L’orientation et la formation des nouveaux membres de C.A. | Un checklist


L’orientation et la formation des nouveaux membres de conseils d’administration ne semblent pas toujours faire partie des priorités des organisations; loin de là ! Pourtant, cette activité est cruciale pour les nouveaux administrateurs de sociétés car elle leur procure une information de qualité qui raccourcira leur apprentissage du métier.

Dans la plupart des cas, on se contente de leur fournir une documentation mal organisée, rébarbative, peu pertinente et, surtout, sans suivi personnalisé.

Le document présenté dans ce billet est issu du site de l’IoD et il origine de Atom Content Marketing Ltd. Il donne un aperçu très complet, un checklist des principales informations à fournir aux nouveaux administrateurs, regroupées selon les thèmes suivants :

Institute of Directors on 116, Pall Mall

Le rôle de l’administrateur

La gestion opérationnelle du conseil

Les caractéristiques de l’industrie et du modèle d’affaires

Une compréhension de l’organisation et de sa gestion

Une documentation sur les relations avec les actionnaires

Des informations d’ordre pratique

Des personnes de références à consulter

Je vous invite donc à prendre connaissance de cet article pour connaître la liste des éléments à inclure dans le document d’induction des nouveaux administrateurs.

Induction of a new director : checklist

New directors are likely to require some key information and training when they are first appointed. The checklist below highlights the key information new directors will need and will help them understand their role and responsibilities, fulfil their obligations and comply with the law.

You can use this checklist to help you prepare a structured induction program, deciding when and how to provide all the required information. For example, you might want to ensure that key legal information is provided immediately on appointment. While some information can be provided in writing, an effective induction program is also likely to include discussions with the company secretary and/or the company’s legal advisors.

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Le conseil d’administration est de plus en plus à l’écoute des actionnaires activistes !


Aujourd’hui, je vous soumets une autre lecture très bien documentée sur les interventions ciblées des actionnaires activistes.

Il s’agit d’un article de Jeff Green et de Beth Jinks paru sur le site de Bloomberg Personal finance, le 23 janvier 2014. Les auteurs montrent qu’il y a principalement deux formes d’activismes :

(1) l’activisme frontal (Dan Loeb et Carl Icahn)

(2) l’activisme axé sur la valeur ajoutée (Les « ValueAct Guys », plus doux, plus subtiles).

Dans les deux cas, les auteurs expliquent et donnent des exemples concrets de ce que ces groupes veulent, comment ils procèdent, avec quelles autres organisations ils s’allient, sur quelles entreprises ils jettent leur dévolu, pour le bénéfice de qui, etc…

Je vous invite donc à lire cet article qui nous montre l’évolution rapide de la gouvernance et la portée du « nouveau » pouvoir d’influence des actionnaires, vu sous l’angle des grands activistes.

Vous trouverez, ci-dessous, un extrait de l’article ainsi que trois autres billets récemment parus sur le groupe de discussion du CAS : Administrateurs de sociétés – Gouvernance

Les actionnaires veulent avoir plus d’influence sur la nomination des administrateurs

L’avantage aux activistes au Canada ?

L’activisme vu comme un mécanisme d’influence des organisations 

Icahn’s EBay Talks Show Boards Listening to Activists

Jeff Green et  Beth Jinks

Corporate directors, who for years often dismissed activist investors as quick-profit seeking gadflys, are starting to listen when opinionated shareholders like Carl Icahn, Nelson Peltz and Mason Morfit come calling.

EBay Inc. (EBAY) pre-empted a public lashing from Icahn yesterday by disclosing his proposal to spin off its PayPal unit before he did. Peltz on Jan. 21 was invited to join the board of Mondelez International Inc. (MDLZ), the food maker he once urged to merge with PepsiCo Inc. (PEP) The same day, Dow Chemical Co. (DOW) said it welcomes “all constructive input” as Daniel Loeb’s Third Point LLC took a stake and called for it to spin off a petrochemical business.

Time was, companies typically resisted activists’ ideas and efforts to reconfigure boards. Now directors are increasingly engaging with would-be agitators, rather than risk losing control of strategy or the company itself. For their part, activists are more often aiming at healthy companies such as Apple Inc. (AAPL) and General Motors Co. (GM) that are sitting on a tempting $3.5 trillion pile of corporate cash and investments.

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 Photographer: Scott Eells/Bloomberg
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Dix (10) raisons de l’inefficacité de la gouvernance de la rémunération | Richard Leblanc


Vous êtes intéressés par la problématique de la rémunération des hauts dirigeants, et préoccupés par les effets pervers de celle-ci, l’article de Richard Leblanc dans le HuffPost explique clairement et succinctement pourquoi la gouvernance de la rémunération dans les organisations ne fonctionne pas …

Vous trouverez-ci dessous le lien vers son récent article ainsi qu’une énumération des 10 raisons évoquées pour expliquer les défaillances de la gouvernance. Bonne lecture !

Ten Reasons Why Pay Governance is Not Working

Executive pay is always in the news. Just last week an executive of Yahoo walked away with what was said to be a 100M parachute. I was interviewed by CBC radio on upcoming sunshine laws that are going to be enacted in Alberta. Last month, Ontario Power Generation fired three executives after an auditor general’s report on excessive compensation. The Premier of Ontario has vowed to crack down on excessive public sector executive compensation.

Finance

Do politicians have a track record of properly addressing compensation? I don’t believe so.

Voici dix (10) raisons qui montrent que le système de gouvernance de la rémunération est déficient :

1. Politicians

2. Pay consultants

3. Lack of professional standards

4. Unnecessary complexity

5. Captured pay-settors

6. Short termism

7. Heads I win, tails you lose, or no downside for risky behaviour

8. Undue influence of Management

9. Directors not listening to Shareholders

10. Lack of oversight and accountability

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Mieux connaître la relation entre l’anxiété et la performance … pour en assurer la maîtrise !


Aujourd’hui, je vous propose de méditer sur le billet de Scott Stossel* paru le 6 janvier 2014 dans HBR Blog Network qui aborde un sujet intrigant et très pertinent à quiconque se préoccupe de performance optimale.

On connaît la relation entre l’anxiété (ce sentiment diffus d’appréhension souvent injustifiée et infondée) et la performance – dans l’accomplissement d’une tâche. La performance est optimale lorsque l’on réussit à équilibrer l’intensité de l’anxiété : généralement, trop d’anxiété est nuisible à l’exécution de l’activité; peu d’anxiété conduit à une plus faible performance.

English: Signs & Symptoms of Anxiety
English: Signs & Symptoms of Anxiety (Photo credit: Wikipedia)

La maîtrise de l’anxiété est très importante dans la conduite de nos vies, plus particulièrement dans les activités liées à la performance au travail.  Les administrateurs et les managers doivent apprendre à en bien connaître la manifestation, eux dont les tâches consistent à assurer une solide performance et une gouvernance exemplaire.

Si vous croyez être sujets à des accès d’angoisses immotivées, vous n’êtes pas les seuls … et il existe des moyens pour y faire face. Cet article vous ouvrira plusieurs voies d’accommodement possibles; bref, si vous expérimentez ce sentiment diffus d’anxiété – et que cela influence négativement votre travail – cet article est pour vous. Je vous invite aussi à lire les excellents commentaires à la fin de l’article.

En quoi ce sujet concerne-t-il la gouvernance ? Donnez votre point de vue. Bonne lecture !

The Relationship Between Anxiety and Performance

An influential study conducted a hundred years ago by two Harvard psychologists, Robert M. Yerkes and John Dillingham Dodson, demonstrated that moderate levels of anxiety improve performance in humans and animals: too much anxiety, obviously, impairs performance, but so does too little. Their findings have been experimentally demonstrated in both animals and humans many times since then.

“Without anxiety, little would be accomplished,” David Barlow, founder of the Center for Anxiety and Related Disorders at Boston University, has written. “The performance of athletes, entertainers, executives, artisans, and students would suffer; creativity would diminish; crops might not be planted. And we would all achieve that idyllic state long sought after in our fast-paced society of whiling away our lives under a shade tree. This would be as deadly for the species as nuclear war.”

So how do you find the right balance? How do you get yourself into the performance zone where anxiety is beneficial? That’s a really tough question. For me, years of medication and intensive therapy have (sometimes, somewhat) taken the physical edge off my nerves so I could focus on trying to do well, not on removing myself from the center of attention as quickly as possible. For those who choke during presentations to board members or pitches to clients, for example, but probably aren’t what you’d call clinically anxious, the best approach may be one akin to what Beilock has athletes do in her experiments: redirecting your mind, in the moment, to something other than how you’re comporting yourself, so you can allow the skills and knowhow you’ve worked so hard to acquire to automatically kick into gear and carry you through. Your focus should not be on worrying about outcomes or consequences or on how you’re being perceived but simply on the task at hand. Prepare thoroughly (but not too obsessively) in advance; then stay in the moment. If you’re feeling anxious, breathe from your diaphragm in order to keep your sympathetic nervous system from revving up too much. And remember that it can be good to be keyed up: the right amount of nervousness will enhance your performance.


* Scott Stossel est l’éditeur de la revue The Atlantic et l’auteur du volume My Age of Anxiety: Fear, Hope, Dread, and the Search for Peace of Mind (Knopf 2014).

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Les grandes priorités des actionnaires activistes pour 2014


La grande majorité des actionnaires de compagnies publiques ne sont pas impliqués dans la gouvernance et dans le management des entreprises dans lesquelles ils ont investi. On peut dire qu’ils font confiance aux mesures prises par les actionnaires plus activistes et par les fonds d’investissement pour garantir un comportement de bon citoyen corporatif et pour prendre des décisions qui auront pour effet d’augmenter la valeur de leur investissement.

Alors quelles seront les priorités des activistes en 2014 pour assurer que les entreprises travaillent dans le meilleur intérêt des actionnaires, petits, moyens et gros …

L’article rédigé par Eleanor Bloxham, PCD de The Value Alliance, dans Fortune présente un sommaire des entrevues que l’auteure a faites avec les principaux actionnaires activistes aux É.U.

Que retrouve-t-on sur l’agenda de ces investisseurs ? Plusieurs priorités en fonction des intérêts que ces groupes d’investisseurs défendent. Cependant, il ressort un certain consensus sur les thèmes suivants :

« Board diversity, executive pay, transparency on political contributions, and human rights improvements »

Je vous invite à lire l’article ci-dessous, dont je produis un court extrait :

Activist shareholders’ top priorities for 2014

Activist shareholders are stockpiling record amounts of cash this year, determined to take on below-par boards.  But industry expert Lucy Marcus asks if directors are going too far on the defensive.

Photo: Jetta Productions/Getty Images

Many of us free ride on actions taken by active, long-term shareholders. These unsung heroes goad managers and boards to reach better decisions, make available desirable employment opportunities and, overall, push them to act like good corporate citizens. These active investors accomplish these things by talking to companies, preparing proxy proposals for all shareholders to consider, and offering recommendations on director elections and company-sponsored proxy measures.

What shape can we expect their efforts to take this year? Overall, we can expect more sophisticated requests of companies than we’ve ever seen before, and more direct board member interaction with shareholders.

To get the behind-the-scenes skinny, I asked shareholders and others who know what’s in store this upcoming proxy season. Here are their informed, excerpted, and edited comments:

Photo: Jetta Productions/Getty Images

Également, je vous invite à visionner cette vidéo de 7 minutes produite par Lucy Marcus qui porte sur ce que le Board peut faire pour se préparer à la nouvelle offensive qui s’annonce en 2014 ?

In the Boardroom: Directors prepare for shareholder attack

Activist shareholders are stockpiling record amounts of cash this year, determined to take on below-par boards.  But industry expert Lucy Marcus asks if directors are going too far on the defensive.

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Comportements néfastes liés au narcissisme de certains PCD (CEO)


Il est indéniable qu’un PCD (CEO) doit avoir une personnalité marquante, un caractère fort et un leadership manifeste. Ces caractéristiques tant recherchées chez les premiers dirigeants peuvent, dans certains cas, s’accompagner de traits de personnalité dysfonctionnels tels que le narcissisme.

C’est ce que Tomas Chamorro-Premuzic soutien dans son article publié sur le blogue du HuffPost du 2 janvier 2014. Il cite deux études qui confirment que le comportement narcissique de certains dirigeants (1) peut avoir des effets néfastes sur le moral des employés, (2) éloigner les employés potentiels talentueux et (3) contribuer à un déficit de valeurs d’intégrité à l’échelle de toute l’organisation.

L’auteur avance que les membres des conseils d’administration, notamment ceux qui constituent les comités de Ressources humaines, doivent être conscients des conséquences potentiellement dommageables des leaders flamboyants et « charismatiques ». En fait, les études montrent que les vertus d’humilité, plutôt que les traits d’arrogance, sont de bien meilleures prédicteurs du succès d’une organisation.

P1030704La première étude citée montre que les organisations dirigées par des PCD prétentieux et tout-puissants ont tendances à avoir de moins bons résultats, tout en étant plus sujettes à des fraudes. La seconde étude indique que les valeurs d’humilité incarnées par un leader ont des conséquences positives sur l’engagement des employés.

Voici en quelques paragraphes les conclusions de ces deux études. Bonne lecture.

In the first study, Antoinette Rijsenbilt and Harry Commandeur assessed the narcissism levels of 953 CEOs from a wide range of industries, as well as examining objective performance indicators of their companies during their tenure. Unsurprisingly, organizations led by arrogant, self-centered, and entitled CEOs tended to perform worse, and their CEOs were significantly more likely to be convicted for corporate fraud (e.g., fake financial reports, rigged accounts, insider trading, etc.). Interestingly, the detrimental effects of narcissism appear to be exacerbated when CEOs are charismatic, which is consistent with the idea that charisma is toxic because it increases employees’ blind trust and irrational confidence in the leader. If you hire a charismatic leader, be prepared to put up with a narcissist.

In the second study, Bradley Owens and colleagues examined the effects of leader humility on employee morale and turnover. Their results showed that « in contrast to rousing employees through charismatic, energetic, and idealistic leadership approaches (…) a ‘quieter’ leadership approach, with listening, being transparent about limitations, and appreciating follower strengths and contributions [is the most] effective way to engage employees. » This suggests that narcissistic CEOs may be good at attracting talent, but they are probably better at repelling it. Prospective job candidates, especially high potentials, should therefore think twice before being seduced by the meteoric career opportunities outlined by charismatic executives. Greed is not only contagious, but competitive and jealous, too…                                                            

If we can educate organizations, in particular board members, on the virtues of humility and the destructive consequences of narcissistic and charismatic leadership, we may see a smaller proportion of entitled, arrogant, and fraudulent CEOs — to everyone’s benefit. Instead of worshiping and celebrating the flamboyant habits of corporate bosses, let us revisit the wise words of Peter Drucker, who knew a thing or two about management:

The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit.

 

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